At a Glance
- Tasks: Supervise and support advisers' competency through coaching, feedback, and data analysis.
- Company: Join RBC Brewin Dolphin, a leading bank with a focus on collaboration and growth.
- Benefits: Receive coaching, development opportunities, and work in a dynamic, high-performing team.
- Other info: Embrace a culture of respect, inclusion, and continuous improvement.
- Why this job: Make a real impact by enhancing adviser skills and driving best practices.
- Qualifications: Experience in supervising advisers and strong data analysis skills required.
The predicted salary is between 50000 - 60000 £ per year.
An excellent opportunity to join the Adviser Skills and Competence team, where you will work as a member of the national supervisory team providing quality, centrally led oversight, risk analysis, and developmental support to advisers.
As a Supervisor, you will be a responsible manager for advisers’ ongoing competency under SMCR, demonstrating this through activities including observations, 1:1s, coaching and feedback and data analysis, escalating risks and issues as required.
What will you do?
- Work closely with line managers creating shared goals and objectives for management of performance and risk, supporting the creation and management of effective development plans with CPs and line managers to enable and measure improvement.
- Develop strong relationships, providing expert counsel at an individual, office and business level, cultivating a positive culture around advisor competency and development.
- Liaise with key stakeholders at all levels to provide information and insight into advisor performance, along with key data and behavioural trends.
- Identify and implement opportunities for adviser development across the national network, working with training colleagues as required.
- Be proactive and own your individual supervision activities e.g., planning, record keeping, ensuring regulatory requirements are met.
- Provide subject matter expertise to panels, projects, and strategic initiatives as required.
- Drive high standards and be an advocate for best practice, supporting Certified Persons to take accountability for their regulatory obligations, goal setting and KRI management.
- Analyse MI/Data and use critical thinking to identify patterns and investigate root causes, use insight and experience to provide expert advice as regards remedial actions.
- Demonstrate a continuous improvement mindset, using critical thinking and analysis to understand root causes and mitigate risk.
What do you need to succeed?
- Ensure own competence as a Supervisor is maintained to perform role and up to date CPD.
- Experience supervising or managing Advisers and providing technical guidance and direction as a subject matter expert is preferable.
- Understanding of the FCA T&C handbook and broader wider regulatory environment.
- Able to apply FCA handbook guidance with confidence and flexibility across a wide range of situations.
- A strong Business Awareness and Strategic Focus.
- Strong data analysis skills; identifying trends and patterns amongst various data sets.
- Experience working effectively alongside other business teams (L&D, Risk & Compliance, HR) and exceptional attention to detail, consistently works to high standards of output and quality.
- Ability to communicate effectively with people at all levels of the organisation, including verbal and written communications.
What is in it for you?
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Employment Type: Full time
Pay Type: Salaried
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
RBC Brewin Dolphin - Supervisor, Adviser Competence employer: RBC Brewin Dolphin
RBC Brewin Dolphin is an exceptional employer, offering a dynamic and collaborative work environment where innovation thrives. As a Director in the Intermediaries department, you will benefit from a comprehensive Total Rewards Programme, including competitive compensation and flexible benefits, while having the opportunity to lead transformational initiatives that make a lasting impact. With a strong focus on employee development and a world-class training programme, you will be supported in your career growth within a high-performing team dedicated to delivering trusted advice and making a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land RBC Brewin Dolphin - Supervisor, Adviser Competence
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RBC Brewin Dolphin on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Familiarise yourself with their approach to adviser competence and how they support development. This will help you align your answers with what they’re looking for.
✨Tip Number 3
Showcase your data analysis skills! Be ready to discuss specific examples where you've identified trends or patterns in data. This is key for the Supervisor role, so make sure you highlight your experience in this area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at RBC Brewin Dolphin.
We think you need these skills to ace RBC Brewin Dolphin - Supervisor, Adviser Competence
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in supervising advisers and your understanding of the FCA T&C handbook. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Data Skills:Since strong data analysis skills are a must-have for this role, include specific examples of how you've identified trends and patterns in data sets. We love seeing how you’ve used critical thinking to drive improvements in past roles!
Communicate Clearly:Your written communication should be clear and professional. Use straightforward language and structure your application well. Remember, we’re looking for someone who can communicate effectively at all levels, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at RBC Brewin Dolphin!
How to prepare for a job interview at RBC Brewin Dolphin
✨Know Your Regulatory Stuff
Make sure you brush up on the FCA T&C handbook and understand the broader regulatory environment. Being able to confidently discuss how you apply this guidance in various situations will show that you're not just familiar with the rules, but that you can navigate them effectively.
✨Showcase Your Data Skills
Prepare to talk about your experience with data analysis. Think of specific examples where you've identified trends or patterns in data sets and how that led to actionable insights. This will demonstrate your critical thinking skills and your ability to drive improvements.
✨Build Relationships
Emphasise your ability to develop strong relationships with advisers and stakeholders. Be ready to share examples of how you've provided expert counsel and fostered a positive culture around adviser competency and development. This is key for the role!
✨Be Proactive and Detail-Oriented
Highlight your proactive approach to supervision activities, including planning and record-keeping. Discuss how you ensure regulatory requirements are met and how your attention to detail has contributed to high standards in your previous roles.
