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- Tasks: Join our team to enhance client service and improve business processes.
- Company: RBC Brewin Dolphin is a leading financial services firm focused on client success.
- Benefits: Enjoy flexible remote work options, professional development, and a collaborative environment.
- Why this job: Make a real impact while working with top professionals in a dynamic team.
- Qualifications: Experience in financial planning and project management is essential.
- Other info: This is a 12-month fixed term contract with opportunities for growth.
The predicted salary is between 28800 - 48000 £ per year.
Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract
Join to apply for the Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract role at RBC Brewin Dolphin
Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract
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Join to apply for the Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract role at RBC Brewin Dolphin
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What is the opportunity?
Members of the Chief Administration Office (CAO) are the first point of contact for Client Facing Teams. We work in partnership with leaders across various areas of the business such as compliance, risk, finance, tax, legal, operations, technology, change and marketing to deliver pragmatic solutions and build strong relationships to ensure effective collaboration.
Job Summary
Job Description
What is the opportunity?
Members of the Chief Administration Office (CAO) are the first point of contact for Client Facing Teams. We work in partnership with leaders across various areas of the business such as compliance, risk, finance, tax, legal, operations, technology, change and marketing to deliver pragmatic solutions and build strong relationships to ensure effective collaboration.
We have an exciting opportunity to join our CAO team as an experienced Business Process Analyst on a 12 month fixed term contract.
RBC’s expectation is that from mid-September 2025, all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.
What will you do?
- Develop effective processes with the Wealth Management Europe (WME) core business to support improvements of client service.
- Identify areas, to improve efficiency and quality of business performance, resolve issues and risks.
- Maintain and update the process inventory.
- Design and maintain Navigational Guides and ‘How to’ Guides for client facing business partners.
- Support CFT adoption of business process.
- Support the implementation of process change for client facing teams.
- Act as subject matter expert on business projects and act as a key point of contact to support query resolution.
- Achieve the required targets set out by Head of Department / Exco/ Audit.
- Build strong relationships across all areas of the business.
- Assist with the preparation for meetings, focus groups and production of meeting materials.
What do you need to succeed?
Must-have
- Proven experience in financial planning.
- Knowledge of the advice and Financial Planning (FP) operational process and how it is used in financial planning.
- Good understanding of financial markets/risk management techniques/regulatory requirements.
- Experienced and competent at managing business projects and coordinating business initiatives in a structured manner.
- Numerate and able to define MI fit for purpose.
Nice-to-have
- Experience of business analysis or projects.
What is in it for you?
We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
#RBCBD
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address:
12 SMITHFIELD STREET:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2025-07-16
Application Deadline:
2025-07-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Banking and Financial Services
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Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract employer: RBC Brewin Dolphin
Contact Detail:
RBC Brewin Dolphin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract
✨Tip Number 1
Familiarise yourself with the key stakeholders in the Chief Administration Office. Understanding their roles and how they interact with client-facing teams will help you demonstrate your ability to build strong relationships during interviews.
✨Tip Number 2
Brush up on your knowledge of financial planning processes and regulatory requirements. Being able to discuss these topics confidently will show that you are well-prepared for the role and understand the industry's nuances.
✨Tip Number 3
Prepare examples of past projects where you've successfully improved business processes or efficiencies. Highlighting your experience in managing business initiatives will set you apart as a strong candidate.
✨Tip Number 4
Network with current or former employees of RBC Brewin Dolphin, especially those in similar roles. Gaining insights from their experiences can provide you with valuable information to tailor your approach and demonstrate your enthusiasm for the position.
We think you need these skills to ace Business Process Analyst, Chief Administration Office 12-month Fixed Term Contract
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Process Analyst position. Understand the key responsibilities and required skills, such as financial planning experience and knowledge of operational processes.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job requirements. Emphasise your background in financial planning, project management, and any specific skills mentioned in the job listing.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention specific examples from your past experiences that demonstrate your ability to improve business processes and collaborate effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Business Process Analyst.
How to prepare for a job interview at RBC Brewin Dolphin
✨Understand the Role
Make sure you have a clear understanding of the Business Process Analyst role and how it fits within the Chief Administration Office. Familiarise yourself with the key responsibilities, such as developing effective processes and maintaining process inventories.
✨Showcase Your Experience
Prepare to discuss your proven experience in financial planning and any relevant projects you've managed. Be ready to provide specific examples that demonstrate your ability to improve efficiency and quality in business performance.
✨Demonstrate Relationship-Building Skills
Since the role involves building strong relationships across various areas of the business, think of examples where you've successfully collaborated with different teams. Highlight your interpersonal skills and how they contributed to successful outcomes.
✨Prepare for Technical Questions
Brush up on your knowledge of financial markets, risk management techniques, and regulatory requirements. Be prepared to answer technical questions that assess your understanding of these areas, as they are crucial for the role.
