Job Description
What is the opportunity?
We have an exciting opportunity for an Associate Business Analyst to join our Chief Administration Office on a permanent basis in either London or Edinburgh. The Chief Administration Office (CAO) supports the Wealth Management Europe (WME) business lines through three core principles. Protect implements and embeds effective first-line controls and processes within the Advice business to ensure good client outcomes from the outset. Sustain acts as the first point of contact between Front Office and Client Facing Teams (CFT), identifying and triaging issues that impact business productivity, efficiency, and performance against KPIs and KRIs. Grow identifies process-related opportunities to increase capacity for Client Facing Teams to pursue new business, including ensuring high-quality data availability, delivering front office change projects, and providing training.
We have an exciting opportunity for an Associate Business Analyst to join our Chief Administration Office on a permanent basis in either London or Edinburgh. The Chief Administration Office (CAO) supports the Wealth Management Europe (WME) business lines through three core principles. Protect implements and embeds effective first-line controls and processes within the Advice business to ensure good client outcomes from the outset. Sustain acts as the first point of contact between Front Office and Client Facing Teams (CFT), identifying and triaging issues that impact business productivity, efficiency, and performance against KPIs and KRIs. Grow identifies process-related opportunities to increase capacity for Client Facing Teams to pursue new business, including ensuring high-quality data availability, delivering front office change projects, and providing training.
RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely.
What will you do?
- Lead Requirements Gathering & Documentation
- Develop Specification’s – creating user stories and acceptance criteria for business changes
- Conduct Gap Analysis and Develop Impact Assessments
- Develop Business Cases & Cost-Benefit Analysis
- Lead in “to‑be” process design
- Develop Standard process procedures
- Define project specific success metrics
- Use data to provide recommendations
- Support the solutions team with stakeholder management and project communications
- Manage project escalations and feedback
What do you need to succeed?
Must-have
- Demonstrated expertise in business analysis, process improvement, or project management
- Proven experience conducting requirements gathering, impact assessment, and process design
- Experience in financial services or Wealth Management (preferred)
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint)
- Experience with process mapping tools (Visio) or willingness to learn
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and stretch opportunities.
- Work with AI, automation, and advanced analytics in a forward‐thinking team.
- Competitive compensation, performance bonuses, and flexible benefits tailored to your needs.
- Work in a dynamic, collaborative, inclusive, and high‑performing team where your ideas matter.
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis
Additional Job Details
Address: 100 BISHOPSGATE:LONDON
City: London
Country: United Kingdom
Work hours/week: 35
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-07-31
Application Deadline: 2026-08-14
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Associate Business Analyst employer: RBC Brewin Dolphin
RBC Brewin Dolphin is an exceptional employer, offering a dynamic and collaborative work environment where innovation thrives. As a Director in the Intermediaries department, you will benefit from a comprehensive Total Rewards Programme, including competitive compensation and flexible benefits, while having the opportunity to lead transformational initiatives that make a lasting impact. With a strong focus on employee development and a world-class training programme, you will be supported in your career growth within a high-performing team dedicated to delivering trusted advice and making a difference in the community.
