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- Tasks: Create a welcoming environment and manage bookings for our exclusive members.
- Company: Join RB Holdings, home to Mayfair's elite venues.
- Benefits: Up to £32,000 salary, 28 days holiday, and private health insurance.
- Why this job: Be part of a top-rated hospitality team and make memorable experiences.
- Qualifications: Experience in luxury settings is a plus; bring your skills to life.
- Other info: Enjoy fresh meals, well-being days, and fantastic career growth opportunities.
The predicted salary is between 28000 - 32000 £ per year.
Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are currently seeking a Receptionist to join our Front of House team at Oswald’s, our beautifully appointed private member's club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023.
Why work with us as a Receptionist?
- Salary of up to £32,000 per annum + discretionary service charge
- 28 days holiday per year (including bank holidays)
- Birthday day off
- Discounted gym membership with GymFlex
- Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
- Private medical insurance with BUPA
- Private dental insurance with BUPA
- Workplace nursery scheme
- Cycle to Work Scheme
- Employee Assistance Programme – Hospitality Action
- Access to a company doctor
- Eyecare & specs vouchers
- In-house industry training
- Sponsored social events
- Recommend a friend bonus of £1,000
- Staff Accommodation (subject to availability)
- Online retail discounts
- Free English Classes
- Freshly prepared meals whilst on duty
- And more!
Working Hours:
5 day working week between Monday – Saturday on a rota basis. Bank Holidays and the Christmas period off – our venues are closed.
What you will do:
- Create a welcoming environment for our members.
- Takes restaurant bookings from members and their guests.
- To ensure that all guests are correctly and speedily logged and processed in the most courteous way.
What are we looking for?
Experience of working in a luxury hotel, restaurant or private member’s club advantageous. Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
Receptionist - Oswald\'s - Front of house employer: RB Holdings
Contact Detail:
RB Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Oswald\'s - Front of house
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that receptionist role at Oswald’s.
✨Tip Number 2
Show up in style! When you get an interview, dress to impress and embody the welcoming vibe of Oswald’s. First impressions matter, so let your personality shine through while keeping it professional.
✨Tip Number 3
Prepare for the unexpected! Be ready to answer questions about how you would handle specific situations at the front of house. Think about scenarios where you’ve provided excellent customer service and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Oswald’s team. Let’s make it happen!
We think you need these skills to ace Receptionist - Oswald\'s - Front of house
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our Front of House team at Oswald’s.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in luxury settings. Mention any previous roles in hospitality or customer service that showcase your ability to create a welcoming environment for members and guests.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you want to join our team. Share specific examples of how you've gone above and beyond in past roles, and how you can bring that same dedication to Oswald’s.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at RB Holdings
✨Know the Venue Inside Out
Before your interview, take some time to research Oswald’s and its unique offerings. Familiarise yourself with the atmosphere, services, and what makes it stand out in Mayfair. This will not only impress the interviewers but also help you articulate how you can contribute to creating that welcoming environment.
✨Showcase Your Customer Service Skills
As a Receptionist, your role is all about making members feel at home. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlighting your ability to remember names and preferences will resonate well with the team’s ethos of personalised service.
✨Dress to Impress
Given the luxury setting of Oswald’s, your appearance matters. Opt for smart, professional attire that reflects the high standards of the venue. This shows that you understand the importance of presentation in a front-of-house role and are ready to represent the brand.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions about the team culture, training opportunities, or how they measure success in the role. This demonstrates your genuine interest in the position and helps you gauge if it’s the right fit for you.
