At a Glance
- Tasks: Lead recruitment for luxury hospitality brands and ensure a seamless onboarding experience.
- Company: Join Robin Birley Holdings, a prestigious hospitality group in London.
- Benefits: Enjoy 33 days holiday, private medical insurance, and well-being days.
- Other info: Work Monday to Friday, with opportunities for career growth.
- Why this job: Be part of a dynamic team shaping exceptional service in luxury hospitality.
- Qualifications: 2+ years in Talent Acquisition, preferably in luxury hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Robin Birley Holdings Ltd is a Hospitality & Leisure group dedicated to providing world-class quality service, products, and experience to our members and customers. Established in 2012 by Robin Birley, the group's flagship business is 5 Hertford Street, a private member's club located in Mayfair, London. At the core of the club's philosophy is the Birley family's traditions of style and elegance with a team that consistently delivers personal exceptional service to the club's members and their guests.
We now have an exceptional opportunity to join our people team as Talent Acquisition Coordinator. We are seeking an experienced, highly organised and proactive individual who will play a key part in supporting the organisation in attracting top talent, aligning with the standards and culture that define RB Holdings whilst delivering a seamless onboarding experience for candidates.
What you will do as our Talent Acquisition Coordinator:
- Lead on the recruitment for all London brands liaising with heads of department to ensure all vacancies are advertised swiftly.
- Ensure a full briefing is provided by heads of department/hiring managers on their candidate requirements and job specification to clarify candidate selection criteria.
- Manage candidate communications throughout the process, ensuring every touchpoint is timely, high-quality, and reflective of our employer brand.
- Regularly audit job posting's locations, ensuring consistency of employer brand, presentation, imagery etc.
- Make employment offers and assist new starters with their onboarding documentation.
- Maintain data accuracy and integrity in the applicant tracking system, and as appropriate, produce pipeline updates and reporting for channel stakeholders.
- Lead on planning internal recruitment events, including open days and international hospitality career fairs.
- Liaise with heads of department to complete their new starter 7, 30 and 90 day check ins whilst ensuring probation reviews are completed.
- Oversee the end-to-end UK visa process for new starters from inside and outside the UK.
Why work with us?
- 33 days holiday per year (including bank holidays)
- Private medical + dental insurance with BUPA.
- Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
- Employee Assistance Programme
- Online retail discounts with Edenred
- Eyecare & glasses vouchers.
- Freshly prepared meals whilst working.
- And more!
Working Hours: Monday - Friday 9am – 6pm
What are we looking for?
- Minimum of 2 years of Talent Acquisition/Recruitment experience is essential.
- Luxury hospitality experience is preferred whilst operational hospitality experience is advantageous.
- Experience with Applicant Tracking Systems/platforms and recruitment tools.
- CIPD Level 3 or working towards is highly desirable.
- Dayforce experience is advantageous.
Talent Acquisition Specialist, Customer Services in London employer: RB Holdings
Robin Birley Holdings Ltd is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a generous 33 days of holiday, private medical and dental insurance, and unique monthly well-being days with in-house specialists. The vibrant work culture fosters collaboration and excellence within the luxury hospitality sector, providing ample opportunities for career advancement while ensuring a seamless onboarding experience for new talent in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Acquisition Specialist, Customer Services in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet hiring managers or attend interviews, let your passion for hospitality shine through. Share your experiences and how they align with the values of Robin Birley Holdings. Authenticity goes a long way!
✨Tip Number 3
Prepare for those tricky interview questions! Research common questions for Talent Acquisition roles and practice your responses. Think about how your skills can enhance the onboarding experience and attract top talent to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Robin Birley Holdings. Let’s make it happen!
We think you need these skills to ace Talent Acquisition Specialist, Customer Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Talent Acquisition Coordinator role. Highlight your relevant experience in recruitment and any luxury hospitality background you have. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Robin Birley Holdings and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:As a Talent Acquisition Coordinator, communication is key. In your application, demonstrate your ability to manage candidate communications effectively. We want to see examples of how you've kept candidates informed and engaged in previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of our team!
How to prepare for a job interview at RB Holdings
✨Know the Company Inside Out
Before your interview, take some time to research Robin Birley Holdings Ltd and its brands. Understand their values, culture, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Role-Specific Questions
As a Talent Acquisition Coordinator, you'll need to demonstrate your understanding of recruitment processes and candidate management. Be ready to discuss your experience with Applicant Tracking Systems and how you've successfully managed candidate communications in the past. Use specific examples to illustrate your skills.
✨Showcase Your Organisational Skills
This role requires a highly organised individual, so be prepared to discuss how you manage multiple tasks and priorities. Share examples of how you've successfully coordinated recruitment events or streamlined onboarding processes in previous roles. Highlighting your organisational prowess will make you stand out.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to talent acquisition, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
