At a Glance
- Tasks: Shape HR strategies and support leaders in a luxury hospitality environment.
- Company: Join Robin Birley Holdings, a prestigious hospitality group with a focus on exceptional service.
- Benefits: Enjoy 33 days holiday, private medical insurance, and monthly well-being days.
- Other info: Work in a vibrant environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic team while enhancing employee experience.
- Qualifications: 5+ years HR experience, preferably in luxury hospitality, with a CIPD Level 5 qualification.
The predicted salary is between 45000 - 55000 € per year.
Robin Birley Holdings Ltd is a Hospitality & Leisure group dedicated to providing world‑class quality service, products, and experience to our members and customers. Established in 2012 by Robin Birley, the group's flagship business is 5 Hertford Street, a private member's club located in Mayfair, London. At the core of the club’s philosophy is the Birley family’s traditions of style and elegance with a team that consistently delivers personal exceptional service to the club's members and their guests. 5 Hertford Street comprises five floors that accommodate Loulou’s nightclub, four restaurants, four bars, a private dining room, cigar shop, a courtyard, and a roof terrace. Established in 2018, Oswald’s, also based in Mayfair, London, is the other social club in the group’s current portfolio. Boasting 2 outstanding restaurants, Oswald’s real focus is on true wine lovers. The club offers members world‑class dining and access to the world's best and most exclusive wines. In March 2025, our newest social club Maxime’s opened on the Upper East Side in New York, housing 3 restaurants and 2 bars. Other group businesses include Birley Sandwiches, comprising 9 stores across the City and Canary Wharf, and Birley Bakery also with 2 stores in London and 1 new site in New York.
Due to an internal promotion, we now have an exceptional opportunity to join our people team as HR Manager. In this pivotal role, you will work as a trusted advisor to senior leaders, helping to shape and implement HR strategies that support business performance while upholding the exceptional service standards and culture that define RB Holdings.
What you will do as our HR Manager:
- Act as a trusted advisor to department leaders, providing pragmatic guidance across HR matters in line with company culture, values and employment legislation.
- Deputise for the Group HR Manager co‑leading the HR team to deliver consistent, high‑quality and commercially focused people support.
- Undertake core HR activities including employee relations, performance management, engagement, wellbeing, learning and development, and talent retention.
- Lead and support complex employee relations cases, ensuring fair, timely and legally compliant investigations, outcomes and documentation.
- Co‑lead the development and optimisation of HR systems and people data, ensuring data accuracy, confidentiality and effective reporting.
- Produce and analyse people metrics and insights to support workforce planning, people costs and data‑driven decision‑making.
- Ensure compliance across HR policies, GDPR, audits, global mobility and visa processes, while keeping up to date with best practice and industry trends.
Why work with us?
- 33 days holiday per year (including bank holidays)
- Private medical + dental insurance with BUPA.
- Monthly well‑being days with our in‑house Masseuse, Reflexologist, and Chiropodist.
- Employee Assistance Programme
- Online retail discounts with Edenred
- Freshly prepared meals whilst working.
- And more!
Working Hours: Monday- Friday 9am – 6pm
What are we looking for?
- 5+ years of HR experience at a minimum supervisory level
- Luxury hospitality experience is preferred whilst operational hospitality experience is advantageous.
- Experience working with Dayforce is preferred, whilst HRIS experience is essential.
- CIPD Level 5 or working towards is highly desirable.
- Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent experience).
Human Resources - HR Manager in London employer: RB Holdings
Robin Birley Holdings Ltd is an exceptional employer that prioritises the well-being and professional growth of its employees within the vibrant hospitality sector. With a commitment to providing 33 days of holiday, private medical and dental insurance, and unique monthly well-being days, the company fosters a supportive work culture that values personal development and work-life balance. Joining our team as an HR Manager means becoming part of a prestigious group known for its elegance and high standards, where your contributions will directly impact the success of our renowned establishments in Mayfair and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources - HR Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and HR sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Robin Birley Holdings Ltd and understand their culture and values. Think about how your experience aligns with their needs, especially in luxury hospitality. Practise common HR interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for HR and hospitality shine through. Be genuine and enthusiastic about how you can contribute to their exceptional service standards. Remember, they’re looking for someone who fits into their unique culture!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV and cover letter to highlight your relevant experience and skills that match the HR Manager role. We want to see how you can help us maintain our high-quality people support!
We think you need these skills to ace Human Resources - HR Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the HR Manager role. Highlight your luxury hospitality experience and any relevant HRIS knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for HR and how you can contribute to our team at Robin Birley Holdings. Be sure to mention specific examples of your past successes in HR.
Showcase Your People Skills:As an HR Manager, you'll be working closely with various teams. Use your application to demonstrate your interpersonal skills and ability to handle complex employee relations cases effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our people team!
How to prepare for a job interview at RB Holdings
✨Know the Company Inside Out
Before your interview, make sure you research Robin Birley Holdings Ltd thoroughly. Understand their values, culture, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for HR-Specific Scenarios
As an HR Manager, you'll likely face scenario-based questions. Think about past experiences where you've handled employee relations or performance management. Prepare concise stories that highlight your problem-solving skills and how you align with the company's commitment to exceptional service.
✨Showcase Your Data Skills
Since the role involves optimising HR systems and analysing people metrics, be ready to discuss your experience with HRIS and data analysis. Bring examples of how you've used data to drive decisions in previous roles, especially if you've worked with Dayforce or similar systems.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges the HR department is currently facing, or how success is measured in this role. This shows you're not just interested in the position, but also in contributing to the team's success.
