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- Tasks: Deliver exceptional fine-dining experiences and supervise junior waiters.
- Company: Join a prestigious hospitality group with exclusive venues in London and New York.
- Benefits: Earn up to £50,000 p/a, enjoy 28 days holiday, and access private medical insurance.
- Why this job: Be part of a team that values craftsmanship and personal service in a luxury setting.
- Qualifications: Experience in luxury dining and strong communication skills are essential.
- Other info: Enjoy well-being days, discounted gym memberships, and fresh meals on duty.
The predicted salary is between 34000 - 50000 £ per year.
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Head Waiter/Waitress to join our Front of House team at Oswald’s, with the opportunity to earn up to £50,000 p/a!
Why work with us as a Head Waiter/Waitress?- Salary up to £34,000 per annum + discretionary service charge
- 28 days holiday per year (including bank holidays)
- Discounted gym membership with GymFlex.
- Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist.
- Private medical + dental insurance with BUPA.
- Employee Assistance Programme
- Online retail discounts
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Eyecare & glasses vouchers.
- Recommend a friend bonus of £1,000.
- Freshly prepared meals whilst on duty.
- And more!
5 day working week between Monday – Saturday on a rota basis. Bank Holidays and the Christmas period off – our venues are closed.
What you will do:- Ensuring a fast and efficient service is provided to members and their guests.
- To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
- Welcome guests warmly and ensure an exceptional fine‑dining experience from arrival to departure.
- Ensure that all colleagues provide friendly, courteous and professional service at all times.
- Supervise and train junior waiters on service standards, menu knowledge, and guest etiquette.
- Provide detailed menu knowledge, including ingredients, preparation methods and styles of service.
- Significant experience of working in a luxury hotel, restaurant or private member’s club advantageous
- Exceptional communication, interpersonal, and guest‑handling skills.
- Attention to detail and ability to remain calm under pressure.
Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
Head Waiter/Waitress in London employer: RB Holdings
Contact Detail:
RB Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to fine dining service. We want you to shine, so think about how you’d handle tricky situations or provide exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Oswald’s.
We think you need these skills to ace Head Waiter/Waitress in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Head Waiter/Waitress role at Oswald’s. Highlight relevant experience in fine dining and luxury service, and connect your skills to what we value at RB Holdings.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at RB Holdings
✨Know the Venue Inside Out
Before your interview, make sure you research Oswald’s and RB Holdings thoroughly. Familiarise yourself with their menu, service style, and the overall atmosphere. This will not only impress your interviewers but also help you articulate how you can contribute to their fine-dining experience.
✨Showcase Your Service Skills
During the interview, be ready to discuss your previous experiences in hospitality. Highlight specific instances where you provided exceptional service or handled difficult situations. Use examples that demonstrate your attention to detail and ability to remain calm under pressure, as these are crucial for a Head Waiter/Waitress role.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
✨Dress to Impress
Given the luxury nature of the venues, your appearance matters. Dress smartly and professionally for the interview. This not only reflects your understanding of the fine-dining environment but also sets a positive tone for the conversation.