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- Tasks: Prepare and serve food, ensuring a top-notch dining experience for our guests.
- Company: Join RB Holdings, a leading hospitality group with exclusive venues in London and New York.
- Benefits: Enjoy a competitive salary, 28 days holiday, and wellness perks like gym discounts and well-being days.
- Why this job: Be part of a dynamic team delivering exceptional service in a luxury environment.
- Qualifications: Experience in hospitality is a plus; strong communication and organisational skills are essential.
- Other info: Flexible shifts, staff accommodation, and opportunities for personal growth await you!
The predicted salary is between 28000 - 32000 £ per year.
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly.
Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Runner to join our Front of House team at Oswald’s.
Why work with us as a Runner?
- Salary of up to £32,000 per annum + discretionary service charge
- 28 days holiday per year (including bank holidays)
- Birthday day off
- Discounted gym membership with GymFlex
- Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist
- Private medical insurance with BUPA
- Private dental insurance with BUPA
- Workplace nursery scheme
- Cycle to Work Scheme
- Employee Assistance Programme – Hospitality Action
- Access to a company doctor
- Eyecare & specs vouchers
- In-house industry training
- Sponsored social events
- Recommend a friend bonus of £1,000
- Staff Accommodation (subject to availability)
- Online retail discounts
- Free English Classes
- Freshly prepared meals whilst on duty
- And more!
Working Hours:
5 day working week between Monday – Saturday on a rota basis (seven shifts a week). Shifts will include evenings, flexibility is essential. Bank Holidays and the Christmas period off – our venues are closed.
What you will do:
- Preparing the restaurant mise-en-place for the various shifts
- Present and serve food to the guests with proper sequence and timing, mentioning the name of the dish to the client and explain some of the dishes when requested to do so.
What are we looking for?
- Experience of working in a luxury hotel, restaurant or private member’s club advantageous
- Confident communicator with excellent organisational skills
- Discreet, reliable, and team-oriented, with a genuine passion for customer service
- The ability to multitask and remain calm under pressure in a fast-paced environment
Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
Front of House - Runner in London employer: RB Holdings
Contact Detail:
RB Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Runner in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like Oswald’s or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the venue and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing the menu and the vibe of the place. Being able to chat about their dishes and what makes Oswald’s special will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Front of House - Runner in London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you’re passionate about customer service. Share any experiences that highlight your dedication to providing top-notch service, especially in a luxury setting.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Runner position at Oswald’s. Highlight relevant experience and skills that match what we’re looking for, like your ability to multitask and stay calm under pressure.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share anecdotes or stories that reflect your character and how you fit into our team-oriented culture.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to becoming part of the Oswald’s family!
How to prepare for a job interview at RB Holdings
✨Know the Venue Inside Out
Before your interview, take some time to research Oswald’s and RB Holdings. Familiarise yourself with their menu, service style, and overall vibe. This will not only impress your interviewers but also help you understand how you can contribute to their unique atmosphere.
✨Showcase Your Customer Service Skills
As a Runner, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to remain calm under pressure and how you’ve successfully multitasked in busy environments.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the hospitality industry. A polished appearance shows that you respect the role and the establishment. Remember, you’re applying to work in a luxury environment, so let your outfit reflect that.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Runner at Oswald’s. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.