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- Tasks: Resolve IT incidents and support global projects in a dynamic environment.
- Company: Join a leading luxury hospitality group known for exceptional experiences.
- Benefits: 33 days holiday, private medical insurance, gym discounts, and more perks.
- Why this job: Be part of an exciting growth phase and make a real impact.
- Qualifications: IT support experience or strong technical skills; familiarity with Microsoft tools.
- Other info: Enjoy a vibrant workplace culture with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
RB Holdings is a world-leading luxury Hospitality & Leisure group, renowned for creating unforgettable experiences, exceptional service, and beautifully crafted spaces and products. Founded in 2012 by visionary entrepreneur Robin Birley, the group is home to some of London’s most sought‑after private members’ clubs, including the iconic 5 Hertford Street and the elegant Oswald’s in Mayfair. Over the years, our portfolio has expanded to include the beloved Birley Bakery & Chocolate Shops in Chelsea and, most recently, our first international ventures — Maxime’s Club and Birley Bakery in New York City. Other group businesses include Birley Sandwiches, comprising 9 stores across the City and Canary Wharf. In Summer 2027, we will unveil The Carrington, a business club located in Mayfair. It will blend elevated dining, a state‑of‑the‑art wellness centre, beautifully curated meeting and drawing rooms, and exceptional business support — all styled with the unmistakable flair that defines the Robin Birley clubs. With the business growing at pace, this is an exciting time to join the company. We are now seeking a Group Junior IT Systems & Support Specialist, to work within our Group Technology Team, based in our Head office in Mayfair.
What you will do as Group Junior IT Systems & Support Specialist:
- Responsible for the resolution of IT related incidents and tasks that are assigned.
- Assist in the delivery and support of projects for the global IT support function.
- Undertake both on-site and remote IT support tasks, as well as coordinate partner engineer visits where necessary.
- Responsible for the communication of incident and task status to end users.
Why work with us:
- 33 days holiday per year (including bank holidays).
- Private medical + dental insurance with BUPA.
- Discounted gym membership with GymFlex.
- Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
- Employee Assistance Programme.
- Online retail discounts with Edenred.
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Eyecare & glasses vouchers.
- Recommend a friend bonus of £1,000.
- Birthday day off.
- Freshly prepared meals whilst working.
- And more!
Working Hours:
- Monday- Friday with hours ranging between either 9am-6pm, or 10-7pm.
- Bank Holidays and the Christmas period off – our venues are closed.
What are we looking for?
- Previous exposure to IT support or strong technical aptitude.
- Exposure to Microsoft Azure, Microsoft Active Directory basics, Office 365 administration, basic troubleshooting of hardware and software issues.
- Familiarity with Microsoft Office, and ITSM tools e.g. Halo.
- Excellent communication skills, with a positive can-do attitude.
- Proactive, with excellent communication and influencing skills.
Group Junior IT Systems & Support Specialist - 5 Hertford Street employer: RB Holdings
Contact Detail:
RB Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Junior IT Systems & Support Specialist - 5 Hertford Street
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at RB Holdings. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your technical know-how during interviews or networking events. Bring examples of how you've tackled IT issues before – it’ll make you stand out!
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you note, reiterating your enthusiasm for the role. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at RB Holdings!
We think you need these skills to ace Group Junior IT Systems & Support Specialist - 5 Hertford Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Junior IT Systems & Support Specialist role. Highlight any relevant IT support experience and technical skills, especially with Microsoft Azure and Office 365. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've tackled IT challenges in the past, and let us know why you’re excited about joining our team at RB Holdings.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to showcase your positive can-do attitude. We love candidates who can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing company culture there!
How to prepare for a job interview at RB Holdings
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft Azure, Active Directory, and Office 365. Be ready to discuss how you've used these tools in past roles or projects, as this will show your technical aptitude and readiness for the Group Junior IT Systems & Support Specialist position.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved IT-related incidents or supported projects in the past. Think about specific challenges you faced and how you tackled them. This will demonstrate your proactive approach and ability to handle the responsibilities of the role.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe a complex issue you solved, so being able to articulate your thought process clearly will impress the interviewers.
✨Embrace the Company Culture
Research RB Holdings and their values, especially their focus on exceptional service and creating unforgettable experiences. Be prepared to discuss how your personal values align with theirs, and why you're excited about contributing to their growth and success.
