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- Tasks: Deliver exceptional fine-dining experiences and supervise junior waiters.
- Company: Join a prestigious hospitality group with exclusive venues in London and New York.
- Benefits: Earn up to £50,000, enjoy 28 days holiday, and receive private medical insurance.
- Other info: Enjoy well-being days, discounted gym membership, and freshly prepared meals on duty.
- Why this job: Be part of a team that values craftsmanship and personal service in luxury settings.
- Qualifications: Experience in luxury dining and strong communication skills are essential.
The predicted salary is between 34000 - 50000 £ per year.
RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City.
We are currently seeking a Head Waiter/Waitress to join our Front of House team at Oswald’s, with the opportunity to earn up to £50,000 p/a!
Why work with us as a Head Waiter/Waitress?
- Salary up to £34,000 per annum + discretionary service charge
- 28 days holiday per year (including bank holidays)
- Discounted gym membership with GymFlex
- Monthly well-being days with our in house Masseuse, Reflexologist, and Chiropodist
- Private medical + dental insurance with BUPA
- Employee Assistance Programme
- Cycle to Work Scheme
- Recommend a friend bonus of £1,000
- Freshly prepared meals whilst on duty
- And more!
Working Hours:
5 day working week between Monday – Saturday on a rota basis. Bank Holidays and the Christmas period off – our venues are closed.
What you will do:
- Ensuring a fast and efficient service is provided to members and their guests.
- To be fully conversant with the table lay-up and mise-en-place prior to, during and after service.
- Welcome guests warmly and ensure an exceptional fine‑dining experience from arrival to departure.
- Ensure that all colleagues provide friendly, courteous and professional service at all times.
- Supervise and train junior waiters on service standards, menu knowledge, and guest etiquette.
- Provide detailed menu knowledge, including ingredients, preparation methods and styles of service.
What are we looking for?
- Significant experience of working in a luxury hotel, restaurant or private member’s club advantageous
- Exceptional communication, interpersonal, and guest‑handling skills.
- Attention to detail and ability to remain calm under pressure.
Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at Oswald’s.
Head Waiter in City of Westminster employer: RB Holdings
Contact Detail:
RB Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Head Waiter role at Oswald’s.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for fine dining and exceptional service shine through. Remember, they’re looking for someone who fits into their unique culture, so be yourself!
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of menu items and service standards. Being able to discuss your experience with luxury service will impress the hiring team at RB Holdings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Oswald’s.
We think you need these skills to ace Head Waiter in City of Westminster
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your love for hospitality shine through! We want to see how you connect with guests and create memorable experiences. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Head Waiter position. Highlight relevant experience in fine dining or luxury settings, and don’t forget to mention any training or supervision you've done with junior staff. We appreciate attention to detail!
Be Personable: In your cover letter, be yourself! We value personality just as much as experience. Use a friendly tone and express why you’re excited about the opportunity to work with us at Oswald’s. Let us know what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at RB Holdings
✨Know the Venue Inside Out
Before your interview, make sure you research Oswald’s thoroughly. Familiarise yourself with the menu, the dining style, and the overall atmosphere. This will not only impress the interviewers but also help you demonstrate your passion for providing exceptional service.
✨Showcase Your Experience
Be ready to discuss your previous roles in luxury hospitality. Highlight specific examples where you provided outstanding service or handled difficult situations. This will show that you have the skills and experience needed to thrive as a Head Waiter.
✨Demonstrate Team Leadership
As a Head Waiter, you'll be supervising junior staff. Share examples of how you've trained or mentored others in the past. Emphasising your ability to lead and inspire a team will resonate well with the interviewers.
✨Emphasise Attention to Detail
In fine dining, every detail matters. Be prepared to discuss how you ensure a seamless dining experience, from table settings to guest interactions. Showing that you understand the importance of these details will set you apart from other candidates.