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- Tasks: Resolve IT incidents and support global projects in a dynamic environment.
- Company: Join a luxury hospitality group known for exceptional service and unforgettable experiences.
- Benefits: 33 days holiday, private medical insurance, gym discounts, and more perks!
- Why this job: Be part of a growing team and make a real impact in the tech support field.
- Qualifications: IT support experience or strong technical skills; familiarity with Microsoft tools is a plus.
- Other info: Enjoy a vibrant workplace culture with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
RB Holdings is a world-leading luxury Hospitality & Leisure group, renowned for creating unforgettable experiences, exceptional service, and beautifully crafted spaces and products. Founded in 2012 by visionary entrepreneur Robin Birley, the group is home to some of London’s most sought‑after private members’ clubs, including the iconic 5 Hertford Street and the elegant Oswald’s in Mayfair. Over the years, our portfolio has expanded to include the beloved Birley Bakery & Chocolate Shops in Chelsea and, most recently, our first international ventures — Maxime’s Club and Birley Bakery in New York City. Other group businesses include Birley Sandwiches, comprising 9 stores across the City and Canary Wharf. In Summer 2027, we will unveil The Carrington, a business club located in Mayfair. It will blend elevated dining, a state‑of‑the‑art wellness centre, beautifully curated meeting and drawing rooms, and exceptional business support — all styled with the unmistakable flair that defines the Robin Birley clubs. With the business growing at pace, this is an exciting time to join the company. We are now seeking a Group Junior IT Systems & Support Specialist, to work within our Group Technology Team, based in our Head office in Mayfair.
What you will do as Group Junior IT Systems & Support Specialist:
- Responsible for the resolution of IT related incidents and tasks that are assigned
- Assist in the delivery and support of projects for the global IT support function
- Undertake both on-site and remote IT support tasks, as well as coordinate partner engineer visits where necessary.
- Responsible for the communication of incident and task status to end users.
Why work with us as Group Junior IT Systems & Support Specialist?
- 33 days holiday per year (including bank holidays)
- Private medical + dental insurance with BUPA.
- Discounted gym membership with GymFlex.
- Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist.
- Employee Assistance Programme
- Online retail discounts with Edenred
- Workplace nursery scheme.
- Cycle to Work Scheme.
- Eyecare & glasses vouchers.
- Recommend a friend bonus of £1,000.
- Birthday day off
- Freshly prepared meals whilst working
- And more!
Working Hours:
Monday- Friday with hours ranging between either 9am-6pm, or 10-7pm. Bank Holidays and the Christmas period off – our venues are closed.
What are we looking for?
- Previous exposure to IT support or strong technical aptitude
- Exposure to Microsoft Azure, Microsoft Active Directory basics, Office 365 administration, basic troubleshooting of hardware and software issues.
- Familiarity with Microsoft Office, and ITSM tools e.g. Halo
- Excellent communication skills, with a positive can-do attitude
- Proactive, with excellent communication and influencing skills
Group Junior IT Systems & Support Specialist - 5 Hertford Street in City of Westminster employer: RB Holdings
Contact Detail:
RB Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Junior IT Systems & Support Specialist - 5 Hertford Street in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes RB Holdings tick and be ready to discuss how your skills align with their values. Show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice your technical skills! Since this role involves IT support, brush up on your knowledge of Microsoft Azure, Active Directory, and Office 365. Being able to demonstrate your technical prowess will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at RB Holdings.
We think you need these skills to ace Group Junior IT Systems & Support Specialist - 5 Hertford Street in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Group Junior IT Systems & Support Specialist role. Highlight any previous IT support experience and technical skills, especially with Microsoft Azure and Office 365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working with us at RB Holdings and how you can contribute to our tech team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application showcases your ability to convey information clearly. Whether it's in your CV or cover letter, let your positive can-do attitude shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at RB Holdings
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft Azure, Active Directory, and Office 365. Be ready to discuss how you've used these tools in the past or how you would approach troubleshooting common issues.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with end users, practice explaining technical concepts in simple terms. Think about examples where you've successfully communicated complex information to non-technical people.
✨Be Proactive and Positive
Demonstrate your proactive attitude by sharing instances where you took the initiative to solve a problem or improve a process. A positive can-do attitude goes a long way in a customer-focused environment like RB Holdings.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the Group Junior IT Systems & Support Specialist position and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
