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- Tasks: Provide top-notch customer support and process payments during exciting auctions.
- Company: Global marketplace company with a focus on teamwork and safety.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in the auction experience.
- Qualifications: Customer service experience and strong computer skills are a must.
- Other info: Be part of a vibrant workplace that values collaboration and success.
The predicted salary is between 30000 - 42000 £ per year.
A global marketplace company is seeking a Customer Service Representative to provide exceptional service and support during auctions. Responsibilities include processing payments, filing documents, and ensuring customer satisfaction while communicating with various departments.
Ideal candidates will have prior experience interacting with customers and be proficient in computer skills. Join a dynamic team that values safety and teamwork, contributing to a successful auction environment.
Customer Support & Payments Specialist employer: RB Global Inc.
Contact Detail:
RB Global Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Payments Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers and various departments, role-play common scenarios with a friend or family member. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even lead to referrals, making it easier for us to land that job together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Support & Payments Specialist
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've handled customer interactions and resolved issues, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you're a great fit for the role!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description, like processing payments and ensuring customer satisfaction. This shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at RB Global Inc.
✨Know the Company Inside Out
Before your interview, take some time to research the global marketplace company. Understand their values, mission, and the specific role of a Customer Support & Payments Specialist. This will help you tailor your answers and show that you're genuinely interested in being part of their dynamic team.
✨Showcase Your Customer Interaction Skills
Since the role involves interacting with customers, be prepared to share examples from your past experiences where you provided exceptional service. Think of specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your capability in handling similar scenarios.
✨Brush Up on Your Computer Skills
As proficiency in computer skills is essential for this position, make sure you're comfortable with any relevant software or tools. If you know what systems they use, practice navigating them beforehand. Being tech-savvy will give you an edge and show that you can hit the ground running.
✨Emphasise Teamwork and Safety
The company values teamwork and safety, so be ready to discuss how you've worked collaboratively in previous roles. Share examples of how you contributed to a safe and supportive environment, especially during high-pressure situations like auctions. This will align your experience with their core values.
