Razorblue Group is seeking a Service Delivery Manager to own service delivery across multiple customers. You will oversee performance, escalations, reporting and continuous improvement while aligning with commercial goals in a hybrid IT services environment.
The role emphasizes strong customer relationships, governance, and collaboration with technical and commercial teams to drive outcomes and service growth.
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IT MSP Service Delivery Manager — Hybrid & Growth in Thornaby-on-Tees employer: Razorblue Group
Razorblue is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a focus on hybrid working arrangements, comprehensive benefits including health insurance, and opportunities for training, we empower our team to thrive in their roles while enjoying a balanced work-life experience. Join us in the UK and be part of a forward-thinking IT team that values your contributions and fosters innovation.
