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For Companies At a Glance
- Tasks: Be the go-to person for clients, ensuring their needs are met with tailored IT solutions.
- Company: Join Razorblue, a forward-thinking tech company that values relationships and innovation.
- Benefits: Enjoy a competitive salary, hybrid working, generous holidays, and health perks.
- Why this job: Make a real difference by building strong client relationships and delivering impactful solutions.
- Qualifications: Strong communication skills and a knack for managing client needs are essential.
- Other info: Embrace continuous learning in a dynamic environment with great career growth opportunities.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities
- Operate as the lead point of contact for your portfolio of clients.
- Build and maintain strong, long-lasting customer relationships.
- Hold regular reviews with clients in accordance with Account Management Procedure.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Liaise with technical teams to design and develop tailored IT solutions that meet the clients' needs.
- Provide feedback to technical teams based on clients' needs, aiding in the continuous improvement of the solutions offered.
Requirements
- Strong communication, presentation, and relationship-building skills.
- Excellent time management and attention to detail.
- Adaptable and proactive approach to evolving client needs.
- Proficiency with Microsoft Office suite.
- Must hold full clean UK Driving Licence.
- Must be able to deal with technical product information.
- Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider.
- Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation.
- Well-versed in managing a busy workload and adhering to deadlines.
- Excellent conversational fluency in English is required to clearly explain complex technical issues.
Continuous learning and development
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Razorblue Gives
- Base salary of £30,000-£35,000 per annum depending on skills and knowledge + commission.
- Hybrid working – After probation, split time evenly between office and home.
- Flexible working to suit your work life fit.
- 25 days holidays per annum + public holidays + the ability to purchase 10 more.
- Your birthday off (Obviously!).
- £2,000 Referral Scheme Bonus if you know any other techies that want to join us.
- Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us).
- Fully funded training and accreditations to expand your skillset.
- Two paid charity volunteering days per year.
- Discounted Broadband (Necessity).
- Life insurance.
- Private Health Insurance with Vitality Health.
- Quarterly team social fund.
- Cycle to Work scheme.
- Gear up with the latest tech toys through our partnership with Currys.
- Cruise around in an eco-friendly electric car with our EV Scheme.
Account Manager in Thornaby-on-Tees employer: Razorblue Group
Contact Detail:
Razorblue Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Thornaby-on-Tees
✨Tip Number 1
Get to know the company inside out! Research Razorblue's culture, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Account Manager. Highlight your communication and relationship-building abilities, as these are key to impressing during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which doubles your chances of landing an interview!
✨Tip Number 4
Apply directly through our website! It streamlines the process and shows us you're serious about joining Razorblue. Plus, it keeps you in the loop about any updates regarding your application.
We think you need these skills to ace Account Manager in Thornaby-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in building client relationships and managing technical solutions, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain how you can adapt to our clients' evolving needs. We love seeing personality in applications!
Showcase Your IT Background: Since we’re looking for someone with a solid IT background, don’t forget to mention any relevant experience with Microsoft products or Managed Service Providers. This will help us see how you fit into our tech-savvy team.
Apply Directly Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Razorblue Group
✨Know Your Clients
Before the interview, research Razorblue's client portfolio and understand their needs. Be ready to discuss how you would build and maintain strong relationships with these clients, showcasing your communication and relationship-building skills.
✨Showcase Your Technical Savvy
Brush up on your technical knowledge, especially regarding IT solutions relevant to Razorblue. Be prepared to explain complex technical issues in simple terms, demonstrating your ability to liaise effectively with both clients and technical teams.
✨Demonstrate Time Management Skills
Prepare examples of how you've successfully managed a busy workload in the past. Highlight your attention to detail and ability to meet deadlines, as these are crucial for the Account Manager role.
✨Be Adaptable and Proactive
Think of instances where you've adapted to changing client needs or proactively solved problems. This will show that you can thrive in a dynamic environment and are committed to continuous improvement, aligning with Razorblue's culture.