Razorblue seeks a Service Delivery Manager to own service delivery for multiple customers within a growing IT partner. You will govern contractual commitments, manage escalations and monitor SLA performance across a portfolio of clients, collaborating with technical and commercial teams to drive improvements.
The ideal candidate has ITIL foundations, MSP/IT service delivery experience, and strong client relationship skills, with excellent English.
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IT Service Delivery Manager — Hybrid Role with Growth employer: Razorblue Group
Razorblue is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a focus on hybrid working arrangements, comprehensive benefits including health insurance, and opportunities for training, we empower our team to thrive in their roles while enjoying a balanced work-life experience. Join us in the UK and be part of a forward-thinking IT team that values your contributions and fosters innovation.
