Join to apply for the Account Manager role at Razorblue Group.
We are looking for an Account Manager to join our growing team of like-minded tech people based in either our Manchester or Stockton‑on‑Tees office.
Base pay range
We offer a base salary of £30,000‑£35,000 per annum depending on skills and knowledge, plus commission.
Responsibilities
- Operate as the lead point of contact for your portfolio of clients.
- Build and maintain strong, long‑lasting customer relationships.
- Hold regular reviews with clients in accordance with the Account Management Procedure.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Liaise with technical teams to design and develop tailored IT solutions that meet the client’s needs.
- Provide feedback to technical teams based on client requirements, aiding in the continuous improvement of our solutions.
Qualifications
- Strong communication, presentation, and relationship‑building skills.
- Excellent time management and attention to detail.
- Adaptable and proactive approach to evolving client needs.
- Proficiency with Microsoft Office suite.
- Must hold a full clean UK Driving Licence.
- Must be able to deal with technical product information.
- Excellent proven IT background, ideally for a Microsoft Partner or Managed Service Provider.
- Ability to persuade, influence, and negotiate effectively at all levels.
- Well versed in managing a busy workload and adhering to deadlines.
- Excellent conversational fluency in English to clearly explain complex technical issues.
Benefits
- Hybrid working – after probation, split time evenly between office and home.
- Flexible working to suit your work‑life fit.
- 25 days holidays per annum + public holidays + the ability to purchase 10 more.
- Your birthday off.
- £2,000 Referral Scheme Bonus.
- Enhanced maternity, paternity, adoption and baby bonus.
- Fully funded training and accreditations.
- Two paid charity volunteering days per year.
- Discounted broadband.
- Life insurance.
- Private health insurance with Vitality Health.
- Quarterly team social fund.
- Cycle to work scheme.
- Gear up with the latest tech toys through our partnership with Currys.
- Eco‑friendly electric car with our EV Scheme.
We’re committed to creating an inclusive and accessible recruitment process. Please let us know if you require any reasonable adjustments.
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Account Manager employer: Razorblue Group
Razorblue is an exceptional employer that prioritises employee growth and development within a dynamic and supportive work culture. With a focus on hybrid working arrangements, comprehensive benefits including health insurance, and opportunities for training, we empower our team to thrive in their roles while enjoying a balanced work-life experience. Join us in the UK and be part of a forward-thinking IT team that values your contributions and fosters innovation.
