At a Glance
- Tasks: Provide remote diagnostics and resolve complex tech incidents while mentoring junior engineers.
- Company: Join Razorblue Group, a growing tech team in the UK with a positive culture.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with both remote and onsite opportunities.
- Why this job: Make a real impact by solving tech challenges and helping others succeed.
- Qualifications: Strong customer-facing skills and experience in technical support.
The predicted salary is between 31500 - 38500 £ per year.
Razorblue Group is seeking a skilled 2nd Line Support Engineer to join a growing tech team in the UK.
You will deliver remote diagnostics, resolve complex incidents, and ensure SLAs are met.
Onsite visits may be required to address complex requests while representing the company positively.
You will mentor junior engineers, share technical expertise, and contribute to continuous improvement initiatives. Strong customer-facing skills are essential.
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2nd Line Support Engineer - Remote & Onsite Troubleshooter employer: Razorblue Group
Razorblue Group is an exceptional employer that values its employees by offering a dynamic work culture in Salford, where innovation and collaboration thrive. With competitive salaries, hybrid working options, and comprehensive benefits like private health insurance, we prioritise employee well-being and growth, ensuring that our team members have the resources and opportunities to excel in their careers.
