Business Development Manager in Thornaby-on-Tees

We are looking for a Business Development Manager to join our growing team of like-minded tech people. Your responsibilities will encompass:

• Lead Generation & Prospecting
  • Identify and research potential clients, markets, and business opportunities using razorblue's ICP.
  • Develop and maintain a pipeline of qualified leads.
  • Work with Marketing on creative outbound sales campaigns.
• Client Relationship Management
  • Build and nurture long-term relationships with clients and partners.
  • Act as the primary point of contact for new and existing clients.
• Sales & Revenue Growth
  • Develop and execute strategies to achieve sales targets.
  • Negotiate contracts and close deals to drive revenue.
• Market Research & Analysis
  • Analyse market trends, competitor activities, and customer needs.
  • Provide insights to inform product development and pricing strategies.
• Proposal Development
  • Prepare and deliver compelling presentations and proposals.
  • Collaborate with internal teams to create tailored solutions for clients.
• Networking & Partnerships
  • Attend industry events, conferences, and networking sessions.
  • Establish strategic partnerships to expand market reach.
  • Work with Marketing to organise and host prospects at our offices.
  • Prepare presentations using the company templates for sales meetings.
• Reporting & Forecasting
  • Maintain accurate records of sales activities and pipeline status in the company CRM.
  • Prepare regular reports on business development performance and forecasts.
• Collaboration with Internal Teams
  • Work closely with marketing, product, and operations teams to align strategies.
  • Ensure smooth onboarding and delivery for new clients.
  • Attend prospecting meetings with trusted partners.
  • Attend and participate in internal sales meetings.
• Strategic Planning
  • Contribute to the development of long-term business growth strategies.
  • Identify new markets and opportunities for expansion.
• Compliance & Risk Management
  • Ensure all deals comply with company policies and legal requirements.
  • Assess risks associated with new business opportunities.

Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.

We know it's unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.

Qualifications

• Must hold a full UK Driving Licence.

Experience

• Proven track record in business development, sales, or account management.
• Experience in identifying and securing new business opportunities.
• Strong negotiation and deal-closing experience.

Knowledge

• Previous technical experience (preferably in the IT/ISP/MSP marketplace) would be beneficial.
• Understanding of market research and competitor analysis.
• Knowledge of the industry sector and commercial trends.

Skills

• Excellent interpersonal skills.
• Ability to develop and maintain client relationships.
• Proficiency in CRM systems and Microsoft Office Suite.
• Strong verbal and written communication skills.
• Exceptional telephone manner.
• Strong analytical and problem-solving abilities.
• Ability to persuade, influence and negotiate effectively at all levels.
• Excellent organisation required.
• Ability to work independently and as part of a team.
• Determined, reliable, sociable, and enthusiastic.
• Self-motivated, results driven, achievement orientated and able to use own initiative.
• Able to build strong working relationships both internally and externally.
• Resilient and able to work under pressure.
• Strategic thinker with a proactive approach.
• People centric approach & service.
• Excellent conversational fluency in English.

Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.

Working for an IT partner isn’t for the faint-hearted; it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, combined with our team’s drive for growth, result in a high volume of promotions granted year after year.

We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.

Our other benefits include:

• Base salary of £50,000 per annum depending on skills and knowledge.
• Hybrid working (50%).
• Flexible working to suit your work-life fit.
• 25 days holidays per annum + public holidays + the ability to purchase 10 more.
• Private Health Insurance with Vitality Health.
• Your birthday off.
• Enhanced maternity, paternity, adoption leave + baby bonus.
• Fully funded training and accreditations to expand your skillset.
• Two paid charity volunteering days per year.
• Discounted Broadband.
• Life insurance.
• Quarterly team social fund.
• Cycle to Work scheme.
• Gear up with the latest tech toys through our partnership with Currys.
• Cruise around in an eco-friendly electric car with our EV Scheme.

We’re committed to creating an inclusive and accessible recruitment process. Please don’t hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We’re here to support you.

Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we’ll reach out if we ever need assistance from agencies. Thanks for understanding!