At a Glance
- Tasks: Manage procurement operations, prepare client quotes, and support account management.
- Company: Join a dynamic tech team at razorblue, where innovation thrives.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday allowance.
- Other info: Opportunities for professional development and career progression await you.
- Why this job: Be part of a collaborative culture that values learning and growth.
- Qualifications: Experience in procurement and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
We are looking for a Sales Operations Specialist to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:
- Procurement Operations (30%)
- Managing the day-to-day ordering for projects, customer equipment and internal equipment
- Process requests and ensure proper authorisation in line with company policies
- Track orders and delivery timelines, resolving issues that arise
- Maintain procurement documentation and records for audit purposes
- Support on creating & updating procurement policies
- Lead on invoice queries
- Quote Preparation & Client Support (40%)
- Prepare accurate quotes for clients on equipment
- Research product options and pricing to meet client specifications
- Liaise with account managers to understand client requirements
- Engage directly with some customers to define requirements and produce quotations tailored to their business needs
- Ensure quotes align with procurement costs and company margin requirements
- Follow-up on outstanding quotes and track conversion rates
- Account Management Support (30%)
- Support Account Managers in delivering an exceptional customer experience by proactively managing actions, issues and customer requests
- Own and coordinate customer escalations, ensuring issues are progressed effectively and stakeholders are regularly updated
- Work closely with Project Delivery and Service teams to help resolve project delays, delivery concerns and customer-impacting issues
- Track and follow up outstanding quotations, renewals and commercial opportunities, supporting the achievement of revenue targets
- Assist with the management of customer accounts by identifying risks, service concerns and growth opportunities and escalating them appropriately
- Produce regular reports on customer escalations, open actions, renewal pipelines and outstanding commercial opportunities to support management decision-making
Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
We know it's unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.
Qualifications
- Desirable: CIPS Level 3 Advanced Certificate in Procurement and Supply Operations or equivalent qualification
Experience
- Must have previous experience in a procurement/purchasing team
- Being involved in the drafting and compliance of procurement policies beneficial
- Desirable: IT background, ideally for a Microsoft Partner/Managed Service Provider would be beneficial
Skills
- Strong business and commercial sense
- Ability to build strong working relationships (internal/external)
- Self-motivated, achievement orientated, ability to use own initiative
- Excellent interpersonal skills
- Excellent communication skills – verbal and written
- Ability to persuade, influence, motivate and negotiate effectively at all levels within and outside the organisation
- Excellent organisation required
- Ability to work on your own or as part of a team
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Working for an IT partner isn’t for the faint-hearted; it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our team's drive for learning, resulted in 34 promotions being granted in 2022.
We operate a hybrid working policy across most roles and often get asked why we haven’t made the decision to go fully remote… For us, natural learning opportunities are invaluable and office working enables this and also inspires our collective culture of teamwork.
Our other benefits include:
- Base salary of £28,000 - £30,000 per annum depending on skills and knowledge
- Hybrid working - After probation, split time evenly between office and home
- 25 days holidays per annum + public holidays + the ability to purchase 10 more
- Your birthday off (Obviously!)
- £2000 Referral Scheme Bonus – if you know other techies that want to join us
- Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
- Fully funded training and accreditations to expand your skillset
- Two paid charity volunteering days per year
- Discounted Broadband (Necessity)
- Life insurance
- Private Health Insurance with Vitality Health
- Quarterly team social fund
- Cycle to Work scheme
- Gear up with the latest tech toys through our partnership with Currys
- Cruise around in an eco-friendly electric car with our EV Scheme
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
Sales Operations Specialist in Salford employer: Razorblue Group Ltd
razorblue is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work environment. With a strong focus on continuous learning, we offer extensive training opportunities and a supportive culture that encourages innovation and teamwork. Located in a vibrant office setting, our team enjoys a range of benefits including generous holiday allowances, private health insurance, and the chance to engage in meaningful community service through paid volunteering days.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Specialist in Salford
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Razorblue Group Ltd.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Sales Operations Specialist in Salford
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Razorblue Group Ltd:Your cover letter should read like you’re chatting directly to Razorblue Group Ltd. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Razorblue Group Ltd.
How to prepare for a job interview at Razorblue Group Ltd
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Razorblue Group Ltd!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Razorblue Group Ltd. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Razorblue Group Ltd's culture.
