At a Glance
- Tasks: Be the first line of defence against security incidents and lead vulnerability management.
- Company: Join razorblue, a dynamic tech company passionate about innovation and collaboration.
- Benefits: Enjoy a competitive salary, generous holidays, and fully funded training opportunities.
- Other info: Hybrid working policy with a focus on continuous learning and career growth.
- Why this job: Make a real impact in cybersecurity while growing your skills in a supportive environment.
- Qualifications: Entry-level security certifications and hands-on experience in security incident response are preferred.
The predicted salary is between 29000 - 33000 € per year.
We are looking for a Security Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:
- Be the first line of defence: detect, analyse, and respond to real-time security incidents across razorblue and client networks.
- Take the lead in vulnerability management from scanning and risk analysis to remediation coordination.
- Run proactive security audits and phishing simulations to strengthen awareness and resilience.
- Collaborate with infrastructure and network teams to escalate and resolve high-risk vulnerabilities.
- Stay ahead of the curve through continuous learning, certifications, and knowledge-sharing.
- Champion precision: produce top-tier incident reports and maintain robust documentation.
Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
We know it's unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.
- Full UK Driving License.
- Entry-level security certifications (CompTIA Security+, CySA+, etc.) or working toward one.
- Hands-on experience in security incident response, vulnerability assessments, and root cause analysis.
- Skilled in producing incident reports, security metrics, and supporting awareness training.
- Comfortable with internal security audits and refining SOPs and playbooks.
- Knowledge of key security tools: Microsoft Defender, Sentinel One, Mimecast, KnowBe4, Qualys, Nessus.
- Experience working with cross-functional teams to strengthen security posture.
- Familiarity with cloud platforms: Azure, AWS, GCP.
- Strong analytical mindset, problem-solving abilities, and attention to detail.
- Confident analysing logs, network traffic, and identifying vulnerabilities.
- Independent and curious: proactive in learning and sharing knowledge.
- Excellent communicator with clear documentation skills.
- Solid understanding of ITIL framework and industry best practices.
- Excellent conversational fluency in English is required to clearly explain complex technical issues.
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Working for an IT partner isn't for the faint-hearted; it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our team's drive for learning, resulted in 34 promotions being granted in 2022.
We operate a hybrid working policy across most roles and often get asked why we haven't made the decision to go fully remote. For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork.
Our other benefits include:
- Base salary of £29,000 - £33,000 per annum depending on skills and knowledge.
- 25 days holidays per annum + public holidays + the ability to purchase 10 more.
- Your birthday off (Obviously!).
- £2000 Referral Scheme Bonus if you know other techies that want to join us.
- Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us).
- Fully funded training and accreditations to expand your skillset.
- Two paid charity volunteering days per year.
- Discounted Broadband (Necessity).
- Life insurance.
- Private Health Insurance with Vitality Health.
- Quarterly team social fund.
- Cycle to Work scheme.
- Gear up with the latest tech toys through our partnership with Currys.
- Cruise around in an eco-friendly electric car with our EV Scheme.
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. razorblue does not accept unsolicited speculative CVs. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding!
Security Support Engineer in Reading employer: Razorblue Group Ltd
razorblue is an exceptional employer that prioritises continuous learning and development, offering a dynamic work culture where innovation thrives. With a strong focus on employee growth, we provide extensive training opportunities and a supportive environment that encourages collaboration and knowledge-sharing. Our hybrid working policy fosters natural learning experiences, while our comprehensive benefits package, including generous holiday allowances and family-friendly perks, ensures a rewarding and fulfilling workplace for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Security Support Engineer in Reading
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, attend meetups, and join online forums. The more people you know, the better your chances of landing that Security Support Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and any relevant work. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews like a pro! Research common security scenarios and practice your responses. Be ready to discuss your experience with incident response and vulnerability management in detail.
✨Tip Number 4
Don't forget to apply through our website! It streamlines the process and shows us you're genuinely interested in joining our team. Plus, it’s the best way to ensure your application gets the attention it deserves.
We think you need these skills to ace Security Support Engineer in Reading
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let your enthusiasm for security shine through! We want to see how your passion aligns with our mission at razorblue. Share any personal projects or experiences that highlight your interest in the tech world.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Security Support Engineer role. Highlight relevant skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured documents that make it easy for us to see your qualifications and potential.
Apply Through Our Website:Don’t forget to apply directly through our website! This helps us streamline the hiring process and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Razorblue Group Ltd
✨Know Your Security Basics
Before the interview, brush up on your knowledge of security incident response and vulnerability management. Be ready to discuss your hands-on experience with tools like Microsoft Defender or Qualys, as well as any certifications you’re working towards. This will show that you’re not just a techie but someone who understands the core responsibilities of a Security Support Engineer.
✨Show Off Your Communication Skills
Since customer service is paramount, practice explaining complex technical issues in simple terms. Think about how you would communicate with clients or team members who may not have a technical background. Being able to articulate your thoughts clearly will set you apart and demonstrate your ability to collaborate effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you’ll need to demonstrate your problem-solving skills. Prepare examples from your past experiences where you detected, analysed, or responded to security incidents. This will help you showcase your analytical mindset and attention to detail, which are crucial for this role.
✨Emphasise Your Growth Mindset
razorblue values continuous learning, so be sure to express your eagerness to develop over time. Share any recent learning experiences or training you've undertaken, and discuss how you plan to keep up with industry trends. This will resonate well with their culture of investing in people who are passionate about technology.
