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- Tasks: Manage client relationships, drive sales, and collaborate on innovative IT solutions.
- Company: Join a dynamic tech company that values passion and collaboration.
- Benefits: Competitive salary, hybrid working, flexible hours, and generous holiday allowance.
- Other info: Continuous learning culture with plenty of opportunities for personal development.
- Why this job: Grow your career in tech while making a real impact with clients.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 32000 - 36000 £ per year.
We are looking for an Account Manager to join our growing team of like-minded tech people. All potential applicants are encouraged to scroll through and read the complete job description before applying.
Should you choose to accept, your responsibilities will encompass:
- Sales (50%)
- Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business.
- Production of contracts for services including liaison with legal functions where required.
- Identify and grow opportunities and collaborate to ensure growth attainment in line with defined targets.
- Complete key vendor pre-sales certifications.
- Ensure all sales opportunities are logged in CRM and are kept up to date.
- Attendance and participation at internal sales meetings.
- Attend networking events, webinars, seminars and exhibitions as and when required.
- Client Relationship Management (45%)
- Manage and maintain relationships with assigned clients.
- Operate as the lead point of contact for any and all matters specific to your customers.
- Build and maintain strong, long-lasting customer relationships with multiple client stakeholders.
- Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary.
- Plan, document and present IT strategies for each client highlighting key recommendations.
- Cover for other Account Managers during periods of leave/sickness.
- Completing administrative work as required.
- Competently discuss complex technical requirements with clients.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Liaise with technical teams to design and develop tailored IT solutions that meet the clients' needs.
- Provide feedback to technical teams based on clients' needs, aiding in the continuous improvement of the solutions offered.
- Project Management (5%)
- Prepare informative project handovers to the Implementation team.
Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
Requirements:
- Must hold full clean UK Driving Licence.
- Strong communication, presentation, and relationship-building skills.
- Excellent time management, organised, and attention to detail.
- Adaptable and proactive approach to evolving client needs.
- Proficiency with Microsoft Office suite.
- Must be able to deal with technical product information.
- Excellent proven IT background, ideally for a Microsoft Partner/Managed Service Provider.
- Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation.
- Well versed in managing a busy workload and adhering to deadlines.
- Excellent conversational fluency in English is required to clearly explain complex technical issues.
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Benefits:
- Base salary of £32,000-£36,000 per annum depending on skills and knowledge.
- Commission Package.
- Hybrid working - After probation, split time evenly between office and home.
- Flexible working to suit your work-life fit.
- 25 days holidays per annum plus public holidays with the ability to purchase 10 more.
- Your birthday off (Obviously!).
- £2000 Referral Scheme Bonus if you know any other techies that want to join us.
- Enhanced maternity, paternity, adoption Baby bonus (Family is important to us).
- Fully funded training and accreditations to expand your skillset.
- Two paid charity volunteering days per year.
- Discounted Broadband.
- Life insurance.
- Private Health Insurance with Vitality Health.
- Quarterly team social fund.
- Cycle to Work scheme.
- Gear up with the latest tech toys through our partnership with Currys.
- Cruise around in an eco-friendly electric car with our EV Scheme.
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
Account Manager in North Berwick employer: Razorblue Group Ltd
Contact Detail:
Razorblue Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in North Berwick
✨Tip Number 1
Get your networking game on! Attend those webinars, seminars, and exhibitions. It's a fab way to meet potential clients and other tech enthusiasts who might just know about job openings.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with hiring managers or during interviews, make sure to clearly explain your past experiences and how they relate to the role of an Account Manager.
✨Tip Number 3
Keep your CRM skills sharp! Familiarise yourself with how to log sales opportunities and manage client relationships effectively. This will not only impress potential employers but also prepare you for the role.
✨Tip Number 4
Don't forget to apply through our website! It streamlines the process and shows us you're genuinely interested in joining our team. Plus, it gives you a better shot at landing that dream job!
We think you need these skills to ace Account Manager in North Berwick
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for in an Account Manager, so make sure you understand the key responsibilities and requirements.
Tailor Your Application: When writing your application, don’t just send a generic CV and cover letter. Highlight your relevant experience and skills that match our needs. Show us how you can bring your tech-savviness and customer service skills to the table!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for technology and your eagerness to learn and grow with us.
Apply Directly Through Our Website: To keep things smooth and efficient, make sure you apply directly through our website. This helps us manage applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Razorblue Group Ltd
✨Know Your Stuff
Make sure you understand the role of an Account Manager inside out. Familiarise yourself with the sales process, client relationship management, and project management aspects mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your ability to explain complex technical issues clearly. Think of examples from your past experiences where you've successfully communicated with clients or team members, and be ready to share those during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you assess if the company aligns with your personal growth mindset.
✨Be Ready to Discuss Adaptability
The job requires an adaptable and proactive approach to evolving client needs. Think of specific instances where you've had to adjust your strategy or approach based on changing circumstances. Sharing these stories will highlight your flexibility and problem-solving skills.