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- Tasks: Be the first line of defence against security incidents and lead vulnerability management.
- Company: Join a dynamic tech team at razorblue, passionate about innovation and collaboration.
- Benefits: Enjoy a competitive salary, generous holidays, and fully funded training opportunities.
- Other info: Hybrid working policy with a focus on continuous learning and career development.
- Why this job: Make a real impact in cybersecurity while growing your skills in a supportive environment.
- Qualifications: Entry-level security certifications and hands-on experience in incident response are preferred.
The predicted salary is between 29000 - 33000 £ per year.
We are looking for a Security Support Engineer to join our growing team of like-minded tech people. Your responsibilities will encompass:
- Be the first line of defence: detect, analyse, and respond to real-time security incidents across razorblue and client networks.
- Take the lead in vulnerability management from scanning and risk analysis to remediation coordination.
- Run proactive security audits and phishing simulations to strengthen awareness and resilience.
- Collaborate with infrastructure and network teams to escalate and resolve high-risk vulnerabilities.
- Stay ahead of the curve through continuous learning, certifications, and knowledge-sharing.
- Champion precision: produce top-tier incident reports and maintain robust documentation.
Our perfect candidate should have a wealth of knowledge spanning various technologies and be able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy. Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
We know it's unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply.
- Full UK Driving License.
- Entry-level security certifications (CompTIA Security+, CySA+, etc.) or working toward one.
- Hands-on experience in security incident response, vulnerability assessments, and root cause analysis.
- Skilled in producing incident reports, security metrics, and supporting awareness training.
- Comfortable with internal security audits and refining SOPs and playbooks.
- Knowledge of key security tools: Microsoft Defender, Sentinel One, Mimecast, KnowBe4, Qualys, Nessus.
- Experience working with cross-functional teams to strengthen security posture.
- Familiarity with cloud platforms: Azure, AWS, GCP.
- Strong analytical mindset, problem-solving abilities, and attention to detail.
- Confident analysing logs, network traffic, and identifying vulnerabilities.
- Independent and curious: proactive in learning and sharing knowledge.
- Excellent communicator with clear documentation skills.
- Solid understanding of ITIL framework and industry best practices.
- Excellent conversational fluency in English is required to clearly explain complex technical issues.
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
Working for an IT partner isn't for the faint-hearted; it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our team's drive for learning, resulted in 34 promotions being granted in 2022.
We operate a hybrid working policy across most roles. Our other benefits include:
- Base salary of £29,000 - £33,000 per annum depending on skills and knowledge.
- 25 days holidays per annum + public holidays + the ability to purchase 10 more.
- Your birthday off (Obviously!).
- £2000 Referral Scheme Bonus if you know other techies that want to join us.
- Enhanced maternity, paternity, adoption + Baby bonus.
- Fully funded training and accreditations to expand your skillset.
- Two paid charity volunteering days per year.
- Discounted Broadband.
- Life insurance.
- Private Health Insurance with Vitality Health.
- Quarterly team social fund.
- Cycle to Work scheme.
- Gear up with the latest tech toys through our partnership with Currys.
- Eco-friendly electric car with our EV Scheme.
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. razorblue does not accept unsolicited speculative CVs. Your cooperation in this matter is greatly appreciated.
Security Support Engineer in Basingstoke employer: Razorblue Group Ltd
Contact Detail:
Razorblue Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Support Engineer in Basingstoke
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, attend meetups, and join online forums. You never know who might have a lead on that perfect Security Support Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your security knowledge. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online platforms. Focus on explaining complex tech issues clearly, just like we do at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! It streamlines the process and shows us you’re serious about joining our team. Plus, it’s a great way to get noticed!
We think you need these skills to ace Security Support Engineer in Basingstoke
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We love candidates who are eager to learn and grow, so share any personal projects or experiences that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Security Support Engineer role. Highlight relevant skills and experiences that align with our job description, especially in security incident response and vulnerability management.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points where possible and avoid jargon unless it’s relevant to the role. This helps us quickly see how you fit into our team!
Apply Through Our Website: Don’t forget to apply directly through our website! It streamlines the process for us and ensures your application gets the attention it deserves. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Razorblue Group Ltd
✨Know Your Tech
Familiarise yourself with the key security tools mentioned in the job description, like Microsoft Defender and Qualys. Being able to discuss your hands-on experience with these tools will show that you're not just a theory person but someone who can apply knowledge in real-world scenarios.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled security incidents or vulnerabilities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached the problem and what the outcome was.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining complex technical issues in simple terms. You might be asked to describe a security incident or a vulnerability; make sure you can do this clearly and concisely, demonstrating your ability to communicate effectively with clients and team members.
✨Emphasise Your Growth Mindset
razorblue values continuous learning, so be ready to discuss how you plan to develop your skills further. Mention any certifications you're pursuing or training you've completed, and express your enthusiasm for learning from peers and contributing to the team's growth.