At a Glance
- Tasks: Be the face of Razer, delivering epic customer experiences and showcasing our innovative gaming products.
- Company: Join Razer, a global leader in gaming technology with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal and professional growth.
- Other info: Join a diverse team committed to inclusivity and innovation.
- Why this job: Make an impact in the gaming world while working with passionate gamers like you.
- Qualifications: Retail or customer service experience preferred; a love for gaming is a must!
The predicted salary is between 20000 - 25000 £ per year.
Joining Razer will place you on a global mission to revolutionise the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities:
- The Store Evangelist acts as the brand ambassador in Razerstore, delivering an exceptional customer experience through expert product knowledge, personalised assistance, and creating a welcoming store environment.
- This role involves engaging customers, maintaining store presentation, and supporting operational tasks to promote Razer's innovative gaming and lifestyle products.
- Consistently create a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs.
- Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers.
- Ensures that all customers receive top level service and quality merchandise.
- Demonstrate consistent behaviours of the ideal R.A.Z.E.R. experience to all customers.
- Regularly communicates with Store Manager and Store Supervisors to keep informed on product knowledge, USPs, and consumer benefits across all product lines.
- Maintains open and flexible availability to accommodate store needs.
- Ensures company standards are met for store and associate appearance at all times.
- Assists in the maintenance of the store to ensure cleanliness and organisation at all times.
- Stocks and organises merchandise as necessary.
- Assists in inventory control as directed by Store Manager and/or Store Supervisor.
- Assists in the execution of the product display and remerchandising as directed by store management team.
- Assists in receiving regular vendor deliveries and replenishing sales floor in a timely manner.
- Enforce all company policies and procedures, including health, safety, and security.
- Performs any other duties as directed by Store Manager and Store Supervisor.
Pre-Requisites:
- Previous experience in retail, customer service, sales, or hospitality preferred.
- Strong communication and customer service skills with a customer-first mindset.
- Passion for gaming, technology, and consumer electronics is an advantage.
- Ability to build product knowledge and confidently recommend solutions to customers.
- Team player with the ability to work in a fast-paced retail environment.
- Comfortable performing stock management, merchandising, and general store operations.
- Professional, reliable, and able to uphold company policies and brand standards.
Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.
Are you game?
RazerStore Evangelist employer: Razer
At Razer, we offer an exhilarating work environment where your passion for gaming and technology can thrive. As a RazerStore Evangelist, you'll be part of a dynamic team that values personal and professional growth, providing you with unique opportunities to engage with customers and showcase innovative products. Our inclusive culture and commitment to diversity ensure that every employee feels valued and empowered to make a meaningful impact in the gaming community.
StudySmarter Expert Advice🤫
We think this is how you could land RazerStore Evangelist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Razer, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Razer!
We think you need these skills to ace RazerStore Evangelist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Razer, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Razer and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Razer that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Razer
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
