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- Tasks: Support engineers and maintain IT systems for a leading defence technology company.
- Company: Raytheon UK, a leader in defence and aerospace technology.
- Benefits: 25 days holiday, flexible working, and a contributory pension scheme.
- Why this job: Join a team shaping national security with cutting-edge technology and innovation.
- Qualifications: Experience in IT support, networking, and project delivery required.
- Other info: Enjoy a collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester. We are looking for a Systems Engineer to be part of the IT support team delivering support to engineers and the wider business, ensuring the smooth operation of hardware, software, networks, and business-critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk. This area of the business provides ISO27001:2022 aligned IT support at scale, collaborating with engineers to create, maintain and deliver secure, mission critical systems.
Due to the sector this team is working in, we require all candidates to be willing & eligible to obtain a SC & enhanced DV clearance.
Key Responsibilities:- Perform routine maintenance, patching, and updates of the IT estate
- Conduct regular audits, reports and risk assessments
- Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals
- Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems
- Contribute to the completion of milestones associated with your IT projects
- Maintain accurate documentation of incidents, resolutions, and asset inventory
- Assist with onboarding/offboarding processes, including device setup and recovery
- Support meeting rooms, AV equipment, printers, and telephony systems
- Diagnose and resolve hardware, software, and network issues on-site
- Experience of maintaining the laptop estate via the endpoint management software
- Knowledge of networking, including security and IT governance frameworks
- Working experience with IT project delivery
- Administration of Atlassian JIRA and Confluence
- PowerShell script writing and troubleshooting skills
- Strong knowledge of Windows and macOS
- Prior experience with working independently on-site with minimal supervision
- CompTIA Network+, ITIL 4, ISO27001 or similar certification
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
- Contributory Pension Scheme (up to 10.5% company contribution)
- Company bonus scheme (discretionary)
- 6 times salary 'Life Assurance' with pension
- Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others
- Enhanced sick pay
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
- 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements
- Early 1.30pm finish Friday, start your weekend early!
- A grownup flexible working culture that is output, not time spent at desk, focused
- More formal flexible working arrangements can also be requested and assessed subject to the role
- Up to 5 paid days volunteering each year
Systems Engineer in Gloucester employer: Raytheon
Contact Detail:
Raytheon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current employees at Raytheon UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a Systems Engineer role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with IT support, JIRA, and any relevant certifications. We want to see that you can handle the challenges of maintaining a reliable IT environment.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples of how you've diagnosed and resolved hardware or software issues in the past. This will demonstrate your ability to tackle real-world challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Raytheon UK. Let’s get you on board!
We think you need these skills to ace Systems Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight relevant experience, especially in IT support and project delivery, and don’t forget to mention your skills with JIRA and Confluence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with Raytheon UK's mission. Keep it concise but impactful.
Showcase Your Technical Skills: Be sure to list your technical skills clearly, especially those related to networking, security frameworks, and any certifications like CompTIA Network+ or ITIL 4. We want to see what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Raytheon
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, IT governance frameworks, and endpoint management software. Be ready to discuss your experience with maintaining laptop estates and troubleshooting hardware and software issues. This will show that you're not just familiar with the tech but can also handle it under pressure.
✨Familiarise Yourself with JIRA and Confluence
Since you'll be using Atlassian tools, it's crucial to demonstrate your proficiency in JIRA and Confluence during the interview. Prepare examples of how you've used these tools in past projects, especially in managing user accounts and documenting incidents. This will highlight your ability to bridge project and business units effectively.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've diagnosed and resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your analytical skills and how you approach challenges in a real-world context.
✨Emphasise Your Team Collaboration Experience
Raytheon values collaboration, so share examples of how you've worked with engineers or other teams to deliver secure, mission-critical systems. Highlight any experience you have with audits, risk assessments, or contributing to IT projects, as this will show that you can work well in a team-oriented environment.
