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For Companies At a Glance
- Tasks: Lead the Microsoft 365 platform, ensuring top-notch performance and user satisfaction.
- Company: Join a forward-thinking organisation focused on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact by enhancing user experience and driving technology excellence.
- Qualifications: 8+ years managing Microsoft 365 with strong leadership and communication skills.
- Other info: Opportunity to build and lead a high-performing team in a dynamic setting.
The predicted salary is between 70000 - 90000 £ per year.
Responsibilities
- Deliver high standards of operational effectiveness across the Microsoft 365 platform, ensuring performance, stability, and service excellence.
- Own and develop the M365 roadmap, ensuring alignment with organisational priorities, user needs, and emerging technologies.
- Lead platform security and governance, ensuring compliance with internal policies and industry best practices - particularly within secure or regulated environments.
- Oversee incident and problem management for M365 services, ensuring timely resolution, root-cause analysis, and continuous improvement.
- Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business.
- Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management.
- Ensure the platform meets enterprise-level standards for resilience, scalability, and integration with wider infrastructure.
- Build and lead a high-performing M365 team, fostering a culture of accountability, collaboration, and professional growth.
Candidate requirements
- Proven experience managing Microsoft 365 at enterprise scale, with strong knowledge across core workloads (Teams, Exchange Online, SharePoint, OneDrive, Entra ID, etc.) for a minimum of 8 years.
- Microsoft certification M365 Administrator Expert or hold at least 3 of the following Microsoft 365 certifications: Endpoint Administrator Associate, Messaging Administrator Associate, Teams Administrator Associate, Identity and Access Administrator Associate, Information Security Administrator Associate certification.
- Demonstrated success working in secure, regulated, or compliance-driven environments.
- Strong leadership capabilities with experience guiding technical teams and driving high performance.
- Customer-focused approach with excellent communication and stakeholder-management skills.
- Hands-on experience developing and delivering technology roadmaps.
- Strong problem-solving and organisational skills.
- Competence in ITIL-aligned service management; ITIL certification desirable.
- Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
M365 Technical Manager in Edinburgh employer: Raytheon
Contact Detail:
Raytheon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Technical Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that M365 Technical Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Microsoft 365 knowledge. We recommend creating a cheat sheet of key concepts and recent updates in the platform. This will show your potential employer that you’re not just familiar with the tech, but you’re passionate about it too!
✨Tip Number 3
Don’t forget to showcase your leadership skills! When discussing your experience, highlight how you’ve built and led teams in the past. We want to see how you can foster a culture of accountability and collaboration in your future role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace M365 Technical Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the M365 Technical Manager role. Highlight your experience with Microsoft 365, especially those core workloads like Teams and SharePoint. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you've improved service delivery or user satisfaction in previous roles. We love a good success story!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the M365 platform and how you can contribute to our team. Make it personal and engaging – we want to get to know you!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Raytheon
✨Know Your M365 Inside Out
Make sure you’re well-versed in all aspects of Microsoft 365, especially the core workloads like Teams, Exchange Online, and SharePoint. Brush up on recent updates and features, as well as any emerging technologies that could impact the platform.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities, particularly in guiding technical teams. Think about times when you’ve driven high performance or fostered a culture of collaboration and accountability within your team.
✨Demonstrate Problem-Solving Prowess
Be ready to discuss specific incidents where you’ve managed problems or incidents within M365 services. Use the STAR method (Situation, Task, Action, Result) to clearly outline your approach to root-cause analysis and continuous improvement.
✨Engage with Stakeholders
Prepare to talk about how you’ve built strong relationships with stakeholders in previous roles. Highlight your customer-focused approach and excellent communication skills, as these are crucial for championing user experience and satisfaction.