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- Tasks: Support engineers and maintain IT systems for a leading defence technology company.
- Company: Raytheon UK, a leader in defence and aerospace technology.
- Benefits: 25 days holiday, flexible working, and a contributory pension scheme.
- Why this job: Join a team shaping the future of national security with cutting-edge technology.
- Qualifications: Experience in IT support, networking, and project delivery required.
- Other info: Enjoy a collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester. We are looking for a Systems Engineer to be part of the IT support team delivering support to engineers and the wider business, ensuring the smooth operation of hardware, software, networks, and business-critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk. This area of the business provides ISO27001:2022 aligned IT support at scale, collaborating with engineers to create, maintain and deliver secure, mission critical systems. Due to the sector this team is working in, we require all candidates to be willing & eligible to obtain a SC & enhanced DV clearance.
Key Responsibilities:
- Perform routine maintenance, patching, and updates of the IT estate
- Conduct regular audits, reports and risk assessments
- Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals
- Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems
- Contribute to the completion of milestones associated with your IT projects
- Maintain accurate documentation of incidents, resolutions, and asset inventory
- Assist with onboarding/offboarding processes, including device setup and recovery
- Support meeting rooms, AV equipment, printers, and telephony systems
- Diagnose and resolve hardware, software, and network issues on-site
Required Skills and Experience:
- Experience of maintaining the laptop estate via the endpoint management software
- Knowledge of networking, including security and IT governance frameworks
- Working experience with IT project delivery
- Administration of Atlassian JIRA and Confluence
- PowerShell script writing and troubleshooting skills
- Strong knowledge of Windows and macOS
- Prior experience with working independently on-site with minimal supervision
Additional Skills and Experience:
- CompTIA Network+, ITIL 4, ISO27001 or similar certification
Benefits:
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
- Contributory Pension Scheme (up to 10.5% company contribution)
- Company bonus scheme (discretionary)
- 6 times salary 'Life Assurance' with pension
- Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others
- Enhanced sick pay
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
Work Culture:
- 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements
- Early 1.30pm finish Friday, start your weekend early!
- A grownup flexible working culture that is output, not time spent at desk, focused
- More formal flexible working arrangements can also be requested and assessed subject to the role
- Up to 5 paid days volunteering each year
At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. This area of the business we prove DevSecOps at scale, Artificial Intelligence, Machine Learning, cyber and geospatial intelligence capabilities to support the defence, intelligence and cyber sectors. Collaborating with customers and suppliers to deliver secure, mission critical systems using the latest technologies and innovations. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.
Systems Engineer in Cheltenham employer: Raytheon
Contact Detail:
Raytheon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current employees at Raytheon UK on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of IT governance frameworks. Be ready to discuss how you've tackled similar challenges in past roles, especially with JIRA and Confluence.
✨Tip Number 3
Show your passion for the defence and aerospace sector! Research Raytheon UK’s latest projects and innovations, and be prepared to share how your skills can contribute to their mission-critical systems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Systems Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight relevant experience, especially in IT support and project delivery, and don’t forget to mention your skills with JIRA and Confluence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with Raytheon UK's mission. Keep it concise but impactful.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical skills! Mention your experience with endpoint management software, PowerShell scripting, and any relevant certifications like CompTIA Network+ or ITIL 4.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Raytheon
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, IT governance frameworks, and endpoint management software. Be ready to discuss your experience with maintaining laptop estates and troubleshooting hardware and software issues. This will show that you're not just familiar with the tech but can also handle it effectively.
✨Familiarise Yourself with JIRA and Confluence
Since you'll be using Atlassian tools, it's crucial to demonstrate your proficiency in JIRA and Confluence during the interview. Prepare examples of how you've used these tools in past projects, especially in managing user accounts and documenting incidents. This will highlight your ability to contribute to the team's workflow.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've diagnosed and resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your analytical skills and how you approach challenges in a real-world context.
✨Emphasise Your Team Collaboration Experience
Raytheon values collaboration, so share examples of how you've worked with engineers or other teams to deliver IT support. Highlight any experiences where you acted as a bridge between project and business units, as this aligns perfectly with the role's responsibilities.
