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- Tasks: Support and maintain application life cycles while driving business efficiency.
- Company: Join Raytheon UK, a leader in defence and space manufacturing.
- Benefits: Enjoy competitive pay, hybrid work options, and career growth opportunities.
- Why this job: Be a key player in optimising tech solutions that make a real impact.
- Qualifications: Experience in application support and strong problem-solving skills required.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
This role is responsible for supporting and maintaining the full application life cycle and day-to-day operation along with servicing any new business requirements/configuration changes and new stand-ups, utilising industry standard best practice. It will also play a major part in understanding new business requirements, testing and integration of other applications to integrate data between applications. Reporting to the Head of Business Intelligence, the successful candidate shall manage, operate, improve, maintain, and report the performance of the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally.
Responsibilities:
- Act as the application’s Subject Matter Expert and technical with a particular focus on administering, configuring, and modifying dataflows within the tool.
- Software upgrades and data migration between different platforms and O/S level Administration experience would be a distinct advantage.
- Regular software maintenance, performance tuning and patching, including some periodic monthly out-of-hours working.
- Plan works with the Head of Service ensuring operational integrity and compliance covering information security, change management, asset management and software licensing.
- Meet IS assurance governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements.
- Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected.
- Support the development and implementation of key service level agreements (SLAs).
- Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management.
- Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.
- Support effective operational supplier performance and repairs & maintenance contracts, including software licensing compliance, software licence & support contract agreements and renewals.
- Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, colour, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
Applications Support Engineer in Harlow employer: Raytheon UK
Contact Detail:
Raytheon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Engineer in Harlow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Raytheon UK on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can double your chances of landing that interview.
✨Tip Number 2
Prepare for the technical interview by brushing up on your application support skills. We recommend practising common troubleshooting scenarios and being ready to discuss how you've handled past challenges in similar roles.
✨Tip Number 3
Showcase your passion for technology! During interviews, let your enthusiasm for application support shine through. Talk about the latest trends in digital technology and how they can improve business efficiency—this will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive tips and resources available there to help you stand out from the crowd.
We think you need these skills to ace Applications Support Engineer in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Applications Support Engineer role. Highlight relevant experience, especially in application life cycle management and troubleshooting. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Technical Skills: Since this role requires a strong technical background, don’t forget to showcase your skills in software upgrades, data migration, and system documentation. We love seeing candidates who can demonstrate their expertise clearly!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Raytheon UK
✨Know Your Applications Inside Out
As an Applications Support Engineer, you'll need to demonstrate your expertise in the applications you'll be supporting. Brush up on the specific tools and technologies mentioned in the job description, and be ready to discuss how you've managed application lifecycles or handled data migrations in the past.
✨Showcase Your Problem-Solving Skills
Expect to face scenario-based questions that test your troubleshooting abilities. Prepare examples of past incidents you've resolved, focusing on your approach to identifying issues, managing vendors, and ensuring service continuity. This will show your operational focus and ability to maintain high service standards.
✨Understand Business Requirements
The role involves understanding new business requirements and integrating applications. Be prepared to discuss how you gather and analyse requirements, and how you've previously collaborated with stakeholders to implement changes. This will highlight your ability to drive business efficiency and customer engagement.
✨Familiarise Yourself with Compliance and Governance
Raytheon UK places a strong emphasis on compliance and security. Brush up on relevant information security policies and governance frameworks. Be ready to discuss how you've ensured compliance in previous roles, particularly regarding software licensing and change management processes.
