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- Tasks: Join our IT support team to maintain and enhance critical systems.
- Company: Raytheon UK, a leader in advanced systems and services.
- Benefits: Competitive salary, 25 days holiday, flexible working, and private medical insurance.
- Why this job: Be part of a dynamic team making a real impact in technology.
- Qualifications: Experience in IT support, networking, and project delivery required.
- Other info: Enjoy a flexible work culture with opportunities for volunteering.
The predicted salary is between 28800 - 43200 £ per year.
Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester. We are looking for a talented engineer to be part of the IT support team delivering support to engineers and the wider business, ensuring the smooth operation of hardware, software, networks, and business-critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk. This area of the business provides ISO27001:2022 aligned IT support at scale, collaborating with engineers to create, maintain and deliver secure, mission critical systems. Due to the sector this team is working in, we require all candidates to be willing to attain an eDV clearance.
Key Responsibilities
- Perform routine maintenance, patching, and updates of the IT estate
- Conduct regular audits, reports and risk assessments
- Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals
- Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems
- Contribute to the completion of milestones associated with your IT projects
- Maintain accurate documentation of incidents, resolutions, and asset inventory
- Assist with onboarding/offboarding processes, including device setup and recovery
- Support meeting rooms, AV equipment, printers, and telephony systems
- Diagnose and resolve hardware, software, and network issues on-site
Required Skills And Experience
- Experience of maintaining the laptop estate via the endpoint management software
- Knowledge of networking, including security and IT governance frameworks
- Working experience with IT project delivery
- Administration of Atlassian JIRA and Confluence
- PowerShell script writing and troubleshooting skills
- Strong knowledge of Windows and macOS
- Prior experience with working independently on-site with minimal supervision
Additional Skills And Experience
- CompTIA Network+, ITIL 4, ISO27001 or similar certification
Benefits
- Competitive salaries.
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
- Contributory Pension Scheme (up to 10.5% company contribution)
- Company bonus scheme (discretionary)
- 6 times salary ‘Life Assurance’ with pension.
- Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
- Enhanced sick pay.
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.
- Car / Car allowance (dependant on grade/ role)
- Private Medical Insurance (dependant on grade)
Work Culture
- 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements.
- Early 1.30pm finish Friday, start your weekend early!
- Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role.
- A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role.
- Up to 5 paid days volunteering each year.
Systems Engineer in Gloucester employer: Raytheon UK
Contact Detail:
Raytheon UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current employees at Raytheon UK on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss our experience with IT support, JIRA, and any relevant certifications. Practice common interview questions to show off our expertise!
✨Tip Number 3
Showcase our problem-solving skills during the interview. Be ready to share specific examples of how we've tackled IT issues in the past. This will demonstrate our ability to maintain a reliable IT environment!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in the interviewer's mind and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Systems Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight relevant experience, especially in IT support and project delivery, and don’t forget to mention any specific skills like PowerShell or JIRA that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Keep it concise but engaging, and make sure to connect your experiences to the responsibilities listed in the job description.
Showcase Your Technical Skills: Since this role requires a solid understanding of IT systems, be sure to showcase your technical skills clearly. Mention any certifications like CompTIA Network+ or ITIL 4, and provide examples of how you've used these skills in past roles.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Raytheon UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around maintaining laptop estates and using endpoint management software. Be ready to discuss your experience with networking, IT governance frameworks, and any relevant certifications like CompTIA Network+ or ITIL 4.
✨Familiarise Yourself with JIRA and Confluence
Since you'll be managing user accounts and supporting project delivery, it's crucial to have a solid understanding of Atlassian JIRA and Confluence. Prepare to share examples of how you've used these tools in past roles to streamline processes or improve team collaboration.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've diagnosed and resolved hardware, software, or network issues. Highlight your troubleshooting skills, especially with PowerShell scripting, as this will demonstrate your ability to handle challenges independently.
✨Understand the Company Culture
Raytheon UK values a flexible working culture focused on output rather than hours spent at a desk. Familiarise yourself with their work culture and be ready to discuss how you can contribute to this environment, including your approach to teamwork and collaboration.
