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For Companies At a Glance
- Tasks: Support engineers and maintain IT systems for smooth operations.
- Company: Raytheon UK, a leader in innovative technology solutions.
- Benefits: 25 days holiday, flexible working, and a contributory pension scheme.
- Why this job: Join a dynamic team and make a real impact in IT support.
- Qualifications: Experience with IT systems, networking, and project delivery.
- Other info: Enjoy early finishes on Fridays and up to 5 paid volunteering days.
The predicted salary is between 28800 - 43200 £ per year.
Raytheon UK have a full time on-site, permanent opportunity for a Systems Engineer to join our team in Gloucester. We are looking for a Systems Engineer to be part of the IT support team delivering support to engineers and the wider business, ensuring the smooth operation of hardware, software, networks, and business-critical systems. Your primary role would be to maintain a reliable IT environment and act as a bridge between project and business units via the JIRA Service Desk. This area of the business provides ISO27001:2022 aligned IT support at scale, collaborating with engineers to create, maintain and deliver secure, mission critical systems. Due to the sector this team is working in, we require all candidates to be willing & eligible to obtain a SC & enhanced DV clearance.
Key Responsibilities
- Perform routine maintenance, patching, and updates of the IT estate
- Conduct regular audits, reports and risk assessments
- Provide technical support to end users across thin clients, laptops, mobile devices, and peripherals
- Manage user accounts, onboard, offboard, manage permissions, and access to internal and external systems
- Contribute to the completion of milestones associated with your IT projects
- Maintain accurate documentation of incidents, resolutions, and asset inventory
- Assist with onboarding/offboarding processes, including device setup and recovery
- Support meeting rooms, AV equipment, printers, and telephony systems
- Diagnose and resolve hardware, software, and network issues on-site
Required Skills and Experience
- Experience of maintaining the laptop estate via the endpoint management software
- Knowledge of networking, including security and IT governance frameworks
- Working experience with IT project delivery
- Administration of Atlassian JIRA and Confluence
- PowerShell script writing and troubleshooting skills
- Strong knowledge of Windows and macOS
- Prior experience with working independently on-site with minimal supervision
Additional Skills and Experience
- CompTIA Network+, ITIL 4, ISO27001 or similar certification
Benefits
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr)
- Contributory Pension Scheme (up to 10.5% company contribution)
- Company bonus scheme (discretionary)
- 6 times salary 'Life Assurance' with pension
- Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others
- Enhanced sick pay
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave
Work Culture
- 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements
- Early 1.30pm finish Friday, start your weekend early!
- A grownup flexible working culture that is output, not time spent at desk, focused
- More formal flexible working arrangements can also be requested and assessed subject to the role
- Up to 5 paid days volunteering each year
Systems Engineer in Gloucester employer: Raytheon U.K.
Contact Detail:
Raytheon U.K. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Engineer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current employees at Raytheon UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Systems Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with IT project delivery, JIRA, and PowerShell scripting. We want to see that you know your stuff!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss specific examples of how you've diagnosed and resolved hardware or software issues in the past. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Raytheon UK.
We think you need these skills to ace Systems Engineer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Engineer role. Highlight relevant experience, especially with IT support, networking, and project delivery. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Don’t forget to showcase your technical skills in your application. Mention your experience with JIRA, PowerShell, and any relevant certifications like CompTIA Network+ or ITIL 4. We’re keen on candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Raytheon U.K.
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around maintaining laptop estates and using endpoint management software. Be ready to discuss your experience with networking, IT governance frameworks, and any relevant certifications like CompTIA Network+ or ITIL 4.
✨Familiarise Yourself with JIRA and Confluence
Since the role involves administration of Atlassian JIRA and Confluence, it’s crucial to understand how these tools work. Prepare to talk about your previous experiences using them and how you’ve contributed to project delivery through these platforms.
✨Showcase Your Problem-Solving Skills
Be prepared to share examples of how you've diagnosed and resolved hardware, software, and network issues in the past. Highlight your troubleshooting skills, especially with PowerShell scripting, as this will demonstrate your ability to handle technical challenges effectively.
✨Emphasise Team Collaboration
This role requires collaboration with engineers and other business units, so be ready to discuss how you’ve worked in teams before. Share specific instances where you acted as a bridge between different departments, ensuring smooth communication and project success.
