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- Tasks: Design and manage Jira environments, support users, and implement automation.
- Company: Join Raytheon UK, a leader in defence and aerospace technology.
- Benefits: Enjoy competitive salaries, flexible working, and generous holiday allowances.
- Why this job: Make an impact in national security while growing your skills in a collaborative environment.
- Qualifications: Experience with Atlassian tools and strong stakeholder support skills required.
- Other info: Flexible working culture with opportunities for volunteering and professional development.
The predicted salary is between 36000 - 60000 £ per year.
At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do.
About the role:
Atlassian Jira Administrator to design, implement, migrate and run isolated, per-project Jira environments. You will capture the requirements and build custom workflows and permission models, provide daily user support, and lead migrations between Atlassian instances. This role requires hands-on Cloud and Data Centre Atlassian Suite administration, migration experience, strong stakeholder skills, automation rules and JQL experience.
Key responsibilities will include:
- Design and maintain isolated per-project environments: create and manage project-specific Jira projects, permission schemes, issue types, screens, custom fields, and notification schemes.
- Build custom workflows and permission models tailored to each project’s process, security, and compliance needs.
- Day-to-day support: respond to user tickets, troubleshoot issues, perform audits, update documentation, and deliver training and onboarding for end users and project admins.
- Integrations and automation: automation rules, and marketplace apps to support per-project customizations while minimizing cross-project risk.
- Governance and change control: enforce naming conventions, change approval workflows, access reviews, and periodic audits to keep isolated environments secure and consistent.
- Be responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement.
- Any other duties required to develop the Training Design Service.
Essential:
- Proven Atlassian administration experience (Jira Cloud and/or Data Centre) with strong hands-on configuration of projects, workflows, schemes, screens, and permissions.
- Strong stakeholder and support skills: experience gathering requirements, training users, and delivering day-to-day support with clear documentation.
- Security and governance mindset: experience with permission modelling, SSO/SAML, and periodic access/audit processes.
- Automation and integration skills: automation rules, and common add-ons (e.g., ScriptRunner, Automation for Jira).
- Custom-per-project design skills: ability to design and operate multiple isolated environments without cross-contamination of schemes or data.
- Strong understanding of Excel, VBA and Jira/Excel interactions.
Desirable:
- Atlassian certifications (Atlassian Certified Jira Administrator or equivalent).
- Experience with multi-tenant or multi-project governance at scale.
- Familiarity with Agile frameworks (Scrum, Kanban) and integrations.
- Prior experience managing Atlassian Data Centre tenancy, tenancy-level settings, and marketplace app governance.
Benefits:
- Competitive salaries.
- 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr).
- Contributory Pension Scheme (up to 10.5% company contribution).
- 6 times salary ‘Life Assurance’ with pension.
- Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
- Enhanced sick pay.
- Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.
- Car / Car allowance (dependant on grade/ role).
- Private Medical Insurance (dependant on grade).
Work Culture:
- 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements.
- Early 1.30pm finish Friday, start your weekend early!
- Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role.
- A grownup flexible working culture that is output, not time spent at desk, focussed.
- More formal flexible working arrangements can also be requested and assessed subject to the role.
- Up to 5 paid days volunteering each year.
JIRA Administrator in Wokingham employer: Raytheon Technologies
Contact Detail:
Raytheon Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land JIRA Administrator in Wokingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Raytheon UK on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to Jira administration. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Show off your skills! If you have any projects or examples of your Jira work, bring them along to the interview. Visuals can help demonstrate your expertise and make you stand out.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace JIRA Administrator in Wokingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the JIRA Administrator role. Highlight your experience with Atlassian tools, especially Jira Cloud and Data Centre, and showcase how your skills align with the job description.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it’s automating workflows or managing permissions, we want to see how you’ve made an impact in your previous positions.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Raytheon Technologies
✨Know Your JIRA Inside Out
Make sure you brush up on your JIRA knowledge before the interview. Familiarise yourself with the latest features, especially around Cloud and Data Centre administration. Be ready to discuss your hands-on experience with workflows, permission models, and automation rules.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've gathered requirements and trained users in previous roles. Highlight your ability to communicate complex technical concepts clearly. This will demonstrate your strong stakeholder skills, which are crucial for the role.
✨Emphasise Security and Governance Experience
Since the role requires a security and governance mindset, be prepared to discuss your experience with permission modelling, SSO/SAML, and audit processes. Share specific instances where you enforced naming conventions or conducted access reviews.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've successfully troubleshot user issues or performed audits. Being able to articulate your problem-solving process will show that you're not just technically proficient but also proactive in supporting users.
