Customer Service Centre Lead - SAP & Logistics in Harlow

Customer Service Centre Lead - SAP & Logistics in Harlow

Harlow Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Raytheon Technologies

At a Glance

  • Tasks: Lead a dynamic team in customer service, focusing on repairs and logistics.
  • Company: Join Raytheon UK, a leader in innovative training solutions.
  • Benefits: Enjoy competitive pay, career development, and a supportive work environment.
  • Other info: Opportunity for growth in a fast-paced, collaborative setting.
  • Why this job: Make a real difference by ensuring customer satisfaction and efficient operations.
  • Qualifications: Experience in customer service and strong leadership skills required.

The predicted salary is between 40000 - 50000 Β£ per year.

Raytheon UK has an excellent opportunity for a Customer Service Centre Lead to join our Training Transformation Services (TTS) team in Harlow. You will provide leadership and management across the CSC team focused on repair, rest, and stores functions, ensuring activities are delivered efficiently and in line with customer expectations.

The CSC team handles receipt and processing of customer inventory, verification testing, diagnostics, repair, and inspection, and coordinates the shipment of products.

Customer Service Centre Lead - SAP & Logistics in Harlow employer: Raytheon Technologies

At RTX, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As part of the world's largest aerospace and defence company, employees benefit from extensive professional development opportunities, a generous total rewards package, and a culture that values diversity and inclusion. Join us in our state-of-the-art facilities, where your contributions will directly impact the future of aerospace and defence while enjoying a supportive community and comprehensive benefits.

Raytheon Technologies

Contact Details:

Raytheon Technologies Recruitment Team

We think you need these skills to ace Customer Service Centre Lead - SAP & Logistics in Harlow

Leadership
Management Skills
Customer Service
Inventory Management
Logistics Coordination
Repair and Inspection Processes
Efficiency Improvement