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- Tasks: Communicate vital information about highway works to customers and stakeholders.
- Company: Join a dedicated team focused on improving customer communication.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Fast-paced role with opportunities to learn and develop professionally.
- Why this job: Make a real difference by ensuring clear communication during highway projects.
- Qualifications: Strong communication skills and ability to coordinate with various stakeholders.
The predicted salary is between 30000 - 40000 £ per year.
To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums.
There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes/functions per annum) and often change at short notice, directly impacting on our customers.
The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained.
Works Communication Officer in Surrey employer: Raynet Recruitment
Contact Detail:
Raynet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Communication Officer in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Works Communication Officer role.
✨Tip Number 2
Show off your communication skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your ability to convey complex information clearly. This is key for the role, so let us see how you can shine!
✨Tip Number 3
Be proactive! If you hear about upcoming projects or changes in the highway works sector, mention them in your conversations. This shows you're engaged and knowledgeable, which is exactly what we want in a team member.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team and contributing to effective communication in highway works.
We think you need these skills to ace Works Communication Officer in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Works Communication Officer. We want to see how you can contribute to delivering quality customer information and improving communication processes.
Showcase Your Coordination Skills: Since this role involves working closely with various service providers and stakeholders, be sure to include examples of your coordination experience. We love to see how you've successfully managed multiple tasks or projects in the past!
Highlight Customer Focus: As a key part of the role is ensuring high-quality communication with customers, make sure to emphasise your customer service skills. Share any relevant experiences where you’ve gone above and beyond to meet customer needs.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Raynet Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of highway works and the importance of effective communication. Brush up on relevant policies and procedures, as well as any recent projects or changes in the field. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about the industry.
✨Showcase Your Coordination Skills
Since this role involves working closely with various service providers and stakeholders, be ready to share examples of how you've successfully coordinated projects in the past. Highlight your ability to manage multiple tasks and adapt to changing circumstances, as this is crucial for handling extensive works programmes.
✨Customer Focus is Key
Demonstrate your commitment to customer service by discussing how you’ve previously ensured high-quality information delivery. Think of specific instances where you’ve gone above and beyond to keep customers informed, especially during times of change or disruption.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle specific situations related to communication during highway works. Think about potential challenges and how you would address them, ensuring that your answers reflect a proactive and professional approach to stakeholder engagement.