At a Glance
- Tasks: Manage and support our global NetSuite environment, resolving user issues and optimising the system.
- Company: Join a dynamic team at our Global HQ in Worthing with a hybrid working model.
- Benefits: Enjoy private healthcare, annual wellbeing reimbursement, pension plan, and referral bonuses.
- Other info: Collaborate globally and enjoy excellent career growth opportunities in a supportive environment.
- Why this job: Be the go-to expert for NetSuite, making a real impact across multiple countries.
- Qualifications: NetSuite Administrator Certification and experience with Suite Script or integrations required.
The predicted salary is between 40000 - 50000 € per year.
The NetSuite Administrator is a detail-oriented and proactive role to manage and support our global NetSuite environment. This role will focus heavily on handling support tickets from multiple countries, ensuring timely resolution, system optimization, along with ensuring a consistent user experience across regions. Please note that this role requires on-site presence at our Global HQ in Worthing 2-4 times per month on a hybrid working arrangement.
What You'll Be Doing:
- Manage and resolve NetSuite support tickets from users across multiple countries.
- Prioritise, categorise, and track tickets using the Rayner ticketing system.
- Ensure SLAs are met for response and resolution times.
- Act as the primary point of contact for NetSuite-related issues globally.
- Log tickets with Oracle NetSuite tickets when required and manage the issues through to resolution.
- Maintain and configure NetSuite (roles, permissions, workflows, forms, dashboards).
- Monitor system performance and troubleshoot issues.
- Perform regular system audits and ensure data integrity.
- Monitor and resolve integration system issues.
- Provide functional support to end users across Finance, Operations, and other departments.
- Deliver user training and create documentation tailored for different regions.
- Collaborate with stakeholders from different countries to understand business requirements.
- Ensure consistent processes while accommodating regional differences.
- Identify recurring issues and propose system improvements.
- Work with developers or partners on customisations and integrations.
- Support testing and deployment of new features and updates.
- Lead/assist with data migration during country rollout projects.
- Ensure system usage aligns with company policies and regional regulations.
- Maintain proper documentation of configurations and changes.
Experience & Skills You Will Need:
- NetSuite Administrator Certification.
- Experience with Suite Script, Suite Flow, or integrations.
- Proven experience as a NetSuite Administrator or similar role.
- Strong understanding of NetSuite modules (ERP, Financials, supply chain, WMS).
- Experience handling high-volume ticket queues in a global environment.
- Knowledge of multi-subsidiary, multi-currency, and multi-country setups.
What We Can Offer You:
- Private Healthcare for peace of mind.
- Annual Wellbeing Reimbursement to care for your mind and body.
- Pension Plan to secure your future.
- Referral Bonus to benefit from recommending talent.
NetSuite Administrator in Worthing employer: Rayner
At our Global HQ in Worthing, we pride ourselves on being an excellent employer that values detail-oriented professionals like the NetSuite Administrator. With a hybrid working arrangement, competitive benefits including private healthcare and annual wellbeing reimbursement, and a culture that fosters collaboration and employee growth, we ensure that our team members thrive both personally and professionally. Join us to be part of a dynamic environment where your contributions are recognised and rewarded, and where you can make a meaningful impact across our global operations.
StudySmarter Expert Advice🤫
We think this is how you could land NetSuite Administrator in Worthing
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to NetSuite administration. We recommend using the STAR method to structure your answers, showcasing your problem-solving skills and experience.
✨Tip Number 3
Showcase your passion for the role! During interviews, share specific examples of how you've optimised systems or resolved complex issues in previous roles. This will help us see your proactive approach.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can keep you top of mind. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace NetSuite Administrator in Worthing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with NetSuite and any relevant certifications. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the NetSuite Administrator role. Share specific examples of how you've handled support tickets or optimised systems in the past.
Showcase Your Problem-Solving Skills:Since this role involves troubleshooting and resolving issues, make sure to include examples of how you've successfully tackled challenges in previous positions. We love seeing proactive problem solvers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Rayner
✨Know Your NetSuite Inside Out
Make sure you brush up on your NetSuite knowledge before the interview. Familiarise yourself with the latest features, Suite Script, and Suite Flow. Being able to discuss specific modules like ERP and Financials will show that you're not just a candidate, but a potential expert.
✨Showcase Your Problem-Solving Skills
Since this role involves managing support tickets, prepare examples of how you've resolved issues in the past. Think about times when you had to troubleshoot or optimise systems. Highlighting your proactive approach will resonate well with the interviewers.
✨Understand Global Operations
This position requires handling support across multiple countries, so do your homework on global business practices. Be ready to discuss how you would accommodate regional differences while ensuring a consistent user experience. This shows you’re thinking beyond just the technical aspects.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations, like prioritising support tickets or managing system audits. Practise articulating your thought process clearly. This will demonstrate your ability to handle the responsibilities of the role effectively.
