At a Glance
- Tasks: Lead and grow the B2C sales team, driving strategy and performance.
- Company: Join a market-leading PropTech business transforming the rental experience.
- Benefits: Competitive salary with uncapped OTE, collaborative culture, and growth opportunities.
- Other info: Dynamic environment with ambitious growth plans and a people-focused culture.
- Why this job: Shape a high-performing team and make a real impact on student experiences.
- Qualifications: Proven B2C sales leadership experience and strong coaching skills.
The predicted salary is between 50000 - 50000 £ per year.
Location: Sheffield (Office Based)
Salary: £50,000 Basic OTE: £75,000 Uncapped
Are you a hands-on sales leader who knows how to build high-performing teams while creating a genuinely positive customer experience? This is an exciting opportunity to join a market-leading business that is transforming the PropTech rental space, combining innovative technology with a customer-first approach.
As the business continues to scale, they are now looking for a Head of B2C Sales to lead and grow the consumer sales and retentions function during a hugely exciting phase of growth.
The Opportunity
This is not a traditional call centre leadership role. The B2C sales function is built around consultative, supportive conversations designed to help students make confident decisions during one of the most important stages of their renting journey. The culture is collaborative, people-focused, and driven by delivering genuinely positive customer outcomes.
You’ll take full ownership of the B2C sales and retentions function - leading strategy, driving revenue performance, coaching the team, and continuously improving the customer journey. This is a highly visible leadership role where you’ll work closely with Sales, Marketing, Customer Experience, Product, and Technology teams to shape both commercial performance and the wider student experience.
What You’ll Be Doing
- Own and deliver the B2C sales strategy aligned with business growth plans and seasonal demand
- Take full accountability for B2C revenue performance, forecasting, and reporting
- Lead, coach, and develop the B2C sales and retentions team
- Drive performance management, KPI delivery, and sales quality standards
- Recruit, onboard, train, and mentor seasonal telesales colleagues during peak periods
- Ensure a consistent student-first approach across all customer interactions
- Work closely with Marketing to improve lead quality, campaigns, and messaging
- Collaborate with Customer Experience teams to improve customer journeys and reduce friction
- Partner with Product and Technology teams to improve systems and sales effectiveness
- Provide regular commercial insights and recommendations to senior leadership
Why Join?
This is a business with a genuine purpose - simplifying and improving the student rental experience through technology, transparency, and exceptional service. You’ll join a company with ambitious growth plans, strong market presence, and a collaborative culture where ideas are welcomed and people are empowered to make an impact. There is real opportunity here to shape a function, influence wider business strategy, and build a high-performing team that directly contributes to company growth.
About You
We’re looking for a commercially driven sales leader who combines strategic thinking with hands-on leadership and coaching. You’ll ideally bring:
- Proven experience leading a B2C sales team within a high-volume or consumer-focused environment
- Strong people management and coaching skills
- Experience managing performance through busy or rapidly changing periods
- A commercially minded approach with experience owning revenue targets and forecasting
- The ability to balance strategic planning with day-to-day operational leadership
- Strong cross-functional collaboration and stakeholder management skills
- A passion for building positive team cultures and delivering excellent customer experiences
Head of B2C Sales in Sheffield employer: RAYNER PERSONNEL
Rayner Personnel is an exceptional employer, offering a dynamic work culture that embraces innovation and collaboration in the heart of London. With a strong focus on employee growth, the company provides significant annual leave, equity options, and ongoing professional development support, making it an ideal place for those looking to thrive in their careers while working with cutting-edge AI technology in the conveyancing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of B2C Sales in Sheffield
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Head of B2C Sales at RAYNER PERSONNEL, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including RAYNER PERSONNEL. Tailor your message to explain why you’re drawn to them and how you can contribute as a Head of B2C Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Head of B2C Sales in Sheffield
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for RAYNER PERSONNEL:When writing your cover letter, make sure to tailor your message specifically for RAYNER PERSONNEL. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at RAYNER PERSONNEL
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show RAYNER PERSONNEL that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show RAYNER PERSONNEL that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with RAYNER PERSONNEL’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
