At a Glance
- Tasks: Lead and grow the B2C sales team, driving strategy and performance.
- Company: Join a market-leading PropTech business transforming the rental experience.
- Benefits: Competitive salary with uncapped OTE, collaborative culture, and growth opportunities.
- Other info: Dynamic environment with ambitious growth plans and a people-focused culture.
- Why this job: Shape a high-performing team and make a real impact on student experiences.
- Qualifications: Proven B2C sales leadership experience and strong coaching skills.
The predicted salary is between 50000 - 50000 £ per year.
Location: Sheffield (Office Based)
Salary: £50,000 Basic OTE: £75,000 Uncapped
Are you a hands-on sales leader who knows how to build high-performing teams while creating a genuinely positive customer experience? This is an exciting opportunity to join a market-leading business that is transforming the PropTech rental space, combining innovative technology with a customer-first approach.
As the business continues to scale, they are now looking for a Head of B2C Sales to lead and grow the consumer sales and retentions function during a hugely exciting phase of growth.
The Opportunity
This is not a traditional call centre leadership role. The B2C sales function is built around consultative, supportive conversations designed to help students make confident decisions during one of the most important stages of their renting journey. The culture is collaborative, people-focused, and driven by delivering genuinely positive customer outcomes.
You’ll take full ownership of the B2C sales and retentions function - leading strategy, driving revenue performance, coaching the team, and continuously improving the customer journey. This is a highly visible leadership role where you’ll work closely with Sales, Marketing, Customer Experience, Product, and Technology teams to shape both commercial performance and the wider student experience.
What You’ll Be Doing
- Own and deliver the B2C sales strategy aligned with business growth plans and seasonal demand
- Take full accountability for B2C revenue performance, forecasting, and reporting
- Lead, coach, and develop the B2C sales and retentions team
- Drive performance management, KPI delivery, and sales quality standards
- Recruit, onboard, train, and mentor seasonal telesales colleagues during peak periods
- Ensure a consistent student-first approach across all customer interactions
- Work closely with Marketing to improve lead quality, campaigns, and messaging
- Collaborate with Customer Experience teams to improve customer journeys and reduce friction
- Partner with Product and Technology teams to improve systems and sales effectiveness
- Provide regular commercial insights and recommendations to senior leadership
Why Join?
This is a business with a genuine purpose - simplifying and improving the student rental experience through technology, transparency, and exceptional service. You’ll join a company with ambitious growth plans, strong market presence, and a collaborative culture where ideas are welcomed and people are empowered to make an impact. There is real opportunity here to shape a function, influence wider business strategy, and build a high-performing team that directly contributes to company growth.
About You
We’re looking for a commercially driven sales leader who combines strategic thinking with hands-on leadership and coaching. You’ll ideally bring:
- Proven experience leading a B2C sales team within a high-volume or consumer-focused environment
- Strong people management and coaching skills
- Experience managing performance through busy or rapidly changing periods
- A commercially minded approach with experience owning revenue targets and forecasting
- The ability to balance strategic planning with day-to-day operational leadership
- Strong cross-functional collaboration and stakeholder management skills
- A passion for building positive team cultures and delivering excellent customer experiences
Head of B2C Sales in Sheffield employer: Rayner Personnel
Join a market-leading business in Sheffield that is revolutionising the PropTech rental space, where you will have the opportunity to lead a dynamic B2C sales team focused on delivering exceptional customer experiences. With a collaborative culture that values innovation and personal growth, you'll be empowered to shape strategies and drive performance while enjoying competitive compensation and uncapped earnings potential. This role offers a unique chance to make a meaningful impact during an exciting phase of growth, all within a supportive environment that prioritises employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of B2C Sales in Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Head of B2C Sales role. Highlight your leadership experience, your approach to coaching teams, and how you’ve driven sales performance in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen!
We think you need these skills to ace Head of B2C Sales in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of B2C Sales role. Highlight your leadership experience, especially in B2C environments, and showcase any achievements that demonstrate your ability to drive revenue and improve customer experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming the student rental experience and how your hands-on leadership style can contribute to our collaborative culture. Be genuine and let your personality come through!
Showcase Your Achievements:When detailing your past roles, focus on quantifiable achievements. Did you exceed sales targets? Improve team performance? Share those numbers! This will help us see the impact you've made in previous positions and how you can bring that success to StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to be part of our mission to enhance the student rental experience!
How to prepare for a job interview at Rayner Personnel
✨Know Your Numbers
As a Head of B2C Sales, you'll need to demonstrate your understanding of revenue performance and forecasting. Brush up on key metrics related to sales targets and be ready to discuss how you've driven revenue in previous roles.
✨Showcase Your Leadership Style
This role requires strong people management skills. Prepare examples of how you've coached and developed teams in the past. Highlight your approach to building a positive team culture and how it has impacted performance.
✨Understand the Customer Journey
Since the focus is on creating a positive customer experience, be prepared to discuss strategies you've implemented to enhance customer journeys. Think about specific examples where you reduced friction and improved satisfaction.
✨Collaborate Across Functions
You'll be working closely with various teams like Marketing and Customer Experience. Be ready to share experiences where you've successfully collaborated with other departments to achieve common goals, especially in a fast-paced environment.
