At a Glance
- Tasks: Oversee daily operations of residential properties and ensure excellent service.
- Company: Dynamic property management firm with a focus on teamwork.
- Benefits: Competitive salary, KPI incentives, and a Monday to Friday work schedule.
- Other info: Opportunity for growth in a supportive, KPI-driven environment.
- Why this job: Make a real impact in property management while developing your career.
- Qualifications: 4+ years experience in property management and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
£30,000 - £37,500 (DOE) + KPI-related incentives
Job Type: Full-time, Permanent
Working Pattern: Monday-Friday (no Saturday working)
Driving: Must have own car + clean driving licence
About the Role
We're looking for an experienced Property Manager to oversee the day-to-day operations of a residential portfolio. You'll be the main point of contact for landlords and tenants, ensuring properties are compliant, well maintained, and managed efficiently - while delivering excellent service and performing in a KPI-driven environment.
Key Responsibilities
- Manage the day-to-day operations of assigned residential properties
- Communicate effectively with landlords and tenants daily
- Carry out regular property inspections across your portfolio
- Manage renewals, monitor arrears, and follow up on overdue payments
- Respond promptly to tenant enquiries, complaints, and maintenance requests
- Coordinate repairs, preventative maintenance, and property inspections
- Supervise contractors, maintenance staff, and service providers
- Maintain accurate records of leases, communications, maintenance, and financial transactions
- Ensure compliance is up to date for each property (e.g., GSC, EICR)
- Identify maintenance and safety issues and ensure timely resolution
- Negotiate and manage vendor contracts to ensure quality and value
- Develop and maintain positive relationships with tenants
- Attend check-out appointments
- Cross-sell relevant services/products (e.g., Rent Guarantee, mortgage/financial products)
Performance & Accountability (KPI-driven)
- Comfortable working within a KPI-led environment with individual performance targets
- Take ownership of personal KPIs and understand how they contribute to team success
- Proactively monitor performance, identify areas for improvement, and take action
- Confident discussing results and receptive to feedback, coaching, and reviews
- Strong prioritisation skills with a consistent results-focused approach
Qualifications & Experience
- Minimum 4 years' experience as a Property Manager or similar estate agency role
- Strong knowledge of property management, leasing procedures, and landlord/tenant regulations
- Proficient in Microsoft Office and property management software
- Own car + clean driving licence essential
- Positive attitude and strong work ethic
- Transferable skills considered if gained in another sector (4+ years)
Property Manager in Basingstoke employer: RAYNER PERSONNEL
Rayner Personnel is an exceptional employer, offering a dynamic work culture that embraces innovation and collaboration in the heart of London. With a strong focus on employee growth, the company provides significant annual leave, equity options, and ongoing professional development support, making it an ideal place for those looking to thrive in their careers while working with cutting-edge AI technology in the conveyancing sector.
