Mayfair, London | Up to £70,000 Basic + Bonus
Are you a commercially astute relationship leader with a passion for driving growth, building influential networks and delivering exceptional client experiences?
We are seeking an ambitious Senior Manager, Member Success & Growth to lead the day-to-day operation of a prestigious property network representing some of the UK's most respected independent estate agency businesses.
This is a rare opportunity to take ownership of member engagement, retention, business development and operational performance within a highly regarded organisation at the heart of the property industry.
The Role
Reporting into senior leadership, you will be responsible for:
- Building and nurturing relationships with agency owners, directors and senior stakeholders
- Driving member engagement, retention and renewal performance
- Leading strategic business reviews and member success initiatives
- Identifying and converting new membership opportunities
- Supporting revenue growth through partnerships, events and member participation
- Overseeing operational performance and implementing key business initiatives
- Acting as the primary point of contact for members and key stakeholders
About You
We're interested in speaking with individuals who have experience in:
- Customer Success
- Member Success
- Account Management
- Partnership Management
- Business Development
- Network Development
- Relationship Management
You will possess:
- Strong commercial awareness and growth mindset
- Experience managing senior-level relationships
- A proactive, solutions-focused approach
- The ability to influence and engage decision-makers
- Strong organisational and leadership capabilities
Experience within property, franchising, professional services, luxury brands, membership organisations or relationship-led businesses would be advantageous.
What's on Offer
- Up to £70,000 basic salary
- Performance-related bonus
- Significant autonomy and responsibility
- Exposure to some of the UK's leading property businesses
- A highly visible leadership role with genuine influence
- Opportunity to shape future growth and member experience
If you're a relationship-led commercial professional looking for a role that combines strategic thinking, business development and operational leadership, we'd love to hear from you.
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