At a Glance
- Tasks: Manage cleaning contracts, ensuring high standards and client satisfaction.
- Company: Join a leading professional support services brand in Europe.
- Benefits: Competitive salary, uncapped commission, flexible hours, and 35 days holiday.
- Other info: Opportunity to work in a diverse and innovative environment.
- Why this job: Be part of an ethical company that values people and promotes career growth.
- Qualifications: Experience in managing cleaning accounts and strong leadership skills required.
The predicted salary is between 26000 - 30000 £ per year.
An opportunity to join one of the market leaders in professional support services in Europe has arisen due to new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to assist in managing their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
- £26,000 - £30,000 basic
- Uncapped commission
- Car Allowance/Company Car
- 35 days holiday per year (including bank holidays)
- Home based and Flexible hours
- Territory: Aberdeen, Peterhead, Inverurie, Inverness, Dundee, Montrose, Forfar & Huntly
Main Responsibilities of a Contracts Manager
- Contract/Site Management of cleaning staff
- The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
- Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
- Deal with all client queries and complaints in a timely and effective manner.
- Ensure the financial performance of each contract is controlled to the budgeted requirements.
- Maximise the level of business within each contract by identifying opportunities for extension to the contract and/or additional work as well as facility services sales.
- Assist the sales team as and when required.
- Ensure adequate supplies are on site.
- Recruit, induct and train new staff.
- Resolve any disciplinary/grievance matters in line with company policy and procedure.
- Provide guidance, coaching and training to managers and supervisors.
The Person
- Experience in managing multiple commercial cleaning accounts
- Strong management style with experience in recruitment, onboarding, training and development
- Passionate about people
- Health and Safety qualification or experience in this area
- Client liaison and presentation experience
- Full clean driving licence
Why Work for Us
- Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
- Equal Opportunities Employer who promotes diversity.
- Innovative Approach to the Employee Journey
- A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business.
Cleaning Contract Manager employer: Raymonda
Join a leading international brand in professional support services that prioritises its people and fosters a culture of growth and development. With flexible working hours, a generous holiday allowance, and a commitment to ethical practices, this role offers a unique opportunity to manage your own business area while making a positive impact on the environment. Experience a supportive work environment that values diversity and encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Contract Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Raymonda.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Raymonda.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Raymonda, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Contract Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Raymonda that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Raymonda specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Raymonda will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Raymonda
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Raymonda a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Raymonda.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Raymonda, showcasing your work ethic and the quality of your previous roles in janitorial services.
