At a Glance
- Tasks: Lead and mentor a team while ensuring exceptional client service and smooth operations.
- Company: Join Raymond James, a trusted wealth management firm with a strong focus on client success.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic environment with a commitment to diversity and inclusion.
- Why this job: Shape the future of financial planning and make a real impact on clients' experiences.
- Qualifications: 5+ years in Financial Planning Support with strong leadership and communication skills.
The predicted salary is between 40000 - 50000 € per year.
If you’re an experienced Financial Planning Assistant who thrives in a fast‑paced, client‑focused environment, this role gives you the chance to step up as both a trusted partner to a Financial Planner and a mentor within the wider team. You’ll play a central role in ensuring exceptional client service, smooth operational delivery, and the ongoing development of FP Assistants across the business. From managing workflows and onboarding new team members to supporting complex client cases and acting as a subject‑matter expert, this is a role where your organisational strength, technical knowledge, and leadership skills truly shine.
What You’ll Be Responsible For:
- Team Leadership & Development: Conduct appraisals, monitor performance, mentor trainee and apprentice FP Assistants, and support onboarding of new team members.
- Workflow & Operations Management: Oversee team workflows, ensure tasks are updated and monitored in Intelligent Office, and maintain smooth day‑to‑day operations.
- Client Meeting Preparation: Prepare pre‑meeting packs, engagement letters, valuations, and documentation for new and existing clients.
- Platform & Provider Administration: Submit and process new business, manage cash movements, complete fund switches, and obtain product information and valuations from provider platforms.
- Compliance & Quality Assurance: Complete AML checks, support four‑eye reviews, handle trust and death claim administration, and ensure accurate client records.
- Client & Stakeholder Communication: Take client and provider calls, liaise with life offices and internal teams, and keep Financial Planners updated on case progress.
- Annual Review Support: Work closely with Financial Planners and Paraplanners to facilitate timely and accurate annual reviews and client reports.
- Systems & Tools: Use Intelligent Office, Figaro, Oracle, and provider platforms to maintain records, log absences, generate invoices, and manage remuneration expectations.
What You Bring:
- At least 5 years’ experience in Financial Planning Support.
- Strong customer service skills and excellent written and verbal communication.
- High attention to detail, strong organisational skills, and a methodical approach.
- Proven experience mentoring, coaching, or managing team members.
- Ability to remain calm, resilient, and solutions‑focused under pressure.
Why This Role Matters: You’re not just supporting a Financial Planner — you’re helping shape the quality, consistency, and professionalism of the entire FP support function. Your expertise will influence how clients experience the business, how efficiently the team operates, and how new FP Assistants grow into confident, capable professionals.
About Us: Raymond James is a wealth management firm dedicated to providing trusted advice and tailored, personalised investment services. We believe that by acting in our clients’ best interests, we support their success as well as our own. Our parent company, Raymond James Financial, has followed this principle in the US for over 60 years and is now a Fortune 500 company, listed on the NYSE and included in the S&P 500. Raymond James is an equal opportunities employer. We treat all of our applicants the same and we have a diversity and inclusion strategy aimed at ensuring we hire the best person for the job regardless of age, gender, ethnicity, sexual orientation, disability or beliefs.
Senior Financial Planning Assistant in Birmingham employer: Raymond James UK
Raymond James is an exceptional employer that fosters a collaborative and inclusive work culture, where your contributions as a Senior Financial Planning Assistant are valued and impactful. With a strong emphasis on professional development, you will have ample opportunities to mentor others while enhancing your own skills in a dynamic environment. Located in a thriving financial hub, the firm offers competitive benefits and a commitment to client-focused service, making it a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Financial Planning Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial planning world and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Think about how you can showcase your experience in mentoring and managing workflows, as these are key aspects of the Senior Financial Planning Assistant role.
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in joining our team at Raymond James and helps us keep track of your application more efficiently.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind!
We think you need these skills to ace Senior Financial Planning Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5+ years in Financial Planning Support. We want to see how your experience aligns with the role, so don’t hold back on sharing specific examples of your past work!
Be Client-Focused:Since this role is all about exceptional client service, let us know how you've gone above and beyond for clients in your previous roles. Share stories that showcase your strong customer service skills!
Demonstrate Leadership Skills:We’re looking for someone who can mentor and lead a team. If you’ve had experience coaching or managing others, make sure to include that in your application. Show us how you’ve helped others grow!
Keep It Organised:Attention to detail is key! Make sure your application is well-structured and free of errors. A tidy application reflects your organisational skills, which are super important for this role. And remember, apply through our website!
How to prepare for a job interview at Raymond James UK
✨Know Your Stuff
Make sure you brush up on your financial planning knowledge. Familiarise yourself with the tools mentioned in the job description, like Intelligent Office and Oracle. Being able to discuss how you've used these systems in past roles will show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves mentoring and team leadership, be prepared to share specific examples of how you've supported and developed others in your previous positions. Highlight any successful training or coaching experiences to demonstrate your ability to lead a team effectively.
✨Client-Centric Mindset
This position is all about exceptional client service, so think of instances where you've gone above and beyond for clients. Be ready to discuss how you handle client communications and ensure their needs are met, especially under pressure.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage workflows. Prepare for hypothetical scenarios related to client cases or team dynamics, and think through how you would approach these situations to showcase your organisational strength and resilience.
