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For Companies At a Glance
- Tasks: Manage and support our LMS and e-learning portal while providing excellent customer service.
- Company: Join a leading professional support services brand in Europe that values its employees.
- Benefits: Enjoy a competitive salary, 35 days holiday, hybrid working, and a full benefits package.
- Why this job: Be part of a dynamic team focused on digital learning and personal development.
- Qualifications: Experience with LMS platforms, strong analytical skills, and a passion for technology are essential.
- Other info: Opportunity to work on exciting digital learning projects and develop your career.
An opportunity to join one of the market leaders in professional support services in Europe has arisen for an experienced Database Administrator to support and manage the development and operation of our Access Workplace LMS and e-learning portal. You should be able to demonstrate success and experience of Learning Management Systems and administration as well as a genuine interest in technology and working within the L&D function. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
- £28 – 30k Basic Salary
- 35 days holiday per year (including bank holidays)
- Hybrid working – 1-2 days per week following completion of probation
- Monday – Friday 9am – 5pm
- Contributory Pension
- Full Benefits Package
The Role
- Provide customer service, support and resolution for any related LMS or e-learning issues.
- Act as the main liaison with Access Group for any second- or third-line eLearning and LMS issues, ensuring their speedy resolution and improvement.
- Help to develop and maintain an issue log, track trends in issues, identify root causes, and drive the resolution of issues.
- Create, format, enhance and schedule reports within the LMS. Quality check and ensure that integrity of reports.
- Help to track, maintain and communicate the LMS development roadmap.
- Participate in beta testing of new system developments and coordinate testing within the business.
- Testing functionality of new features before live release.
- Support with optimising the LMS, including identifying gaps and solutions and implementing recommendations for corrective action.
- General administrative and ad hoc clerical duties to support the Training Department.
Digital learning design and development
- Assist in the design and development of digital learning assets for online courses.
- Play an active role in the design and delivery of eye-catching effective branding, digital and integrated communication and promotional campaigns.
- Work with internal stakeholders and key customers to support the development of a range of digital learning solutions to meet business needs.
The Person
- Experience of working with Access Workspace, other learning management system / e-learning platform or content management platform.
- Computer literate and understanding of basic web technology (FTP, browsers, Basic HTML, CSV and SCORM files).
- Familiar with data management and good experience in Excel and Microsoft 365.
- Previous experience of, or interest in, creating and curating digital learning content.
- Strong analytical skills.
- Experience of Articulate Rise/360 files or similar content creation eg Synthesia software would be an advantage.
Systems Administrator employer: raymond associates ltd
Contact Detail:
raymond associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator
✨Tip Number 1
Familiarise yourself with Access Workspace and other LMS platforms. Understanding their functionalities will not only help you in the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your technical skills, especially in basic web technologies like HTML and CSV files. Being able to discuss these topics confidently can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved LMS issues in the past. Highlighting your problem-solving skills will show that you're capable of handling the responsibilities of the role.
✨Tip Number 4
Engage with digital learning content creation tools like Articulate Rise or Synthesia. Having hands-on experience with these tools will make you a more attractive candidate for the position.
We think you need these skills to ace Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Learning Management Systems and any specific technologies mentioned in the job description, such as Access Workspace or Articulate Rise/360. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in technology and the L&D function. Mention specific examples of how you've successfully managed LMS or e-learning platforms in the past, and how you can contribute to the company's goals.
Showcase Your Technical Skills: Highlight your technical skills related to web technology, data management, and any experience with digital learning content creation. Be specific about your proficiency with tools like Excel and Microsoft 365, as well as any relevant software you've used.
Demonstrate Problem-Solving Abilities: Provide examples in your application of how you've identified and resolved issues within an LMS or similar system. This could include tracking trends, creating reports, or participating in beta testing, showcasing your analytical skills and proactive approach.
How to prepare for a job interview at raymond associates ltd
✨Showcase Your LMS Experience
Be prepared to discuss your previous experience with Learning Management Systems, particularly any work you've done with Access Workspace or similar platforms. Highlight specific projects where you successfully resolved issues or improved system functionality.
✨Demonstrate Technical Knowledge
Brush up on your understanding of basic web technologies and data management. Be ready to explain concepts like FTP, HTML, and SCORM files, as well as how you've used Excel and Microsoft 365 in past roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical skills and problem-solving abilities. Think of examples where you've identified root causes of issues and implemented effective solutions, especially in an LMS context.
✨Engage with Digital Learning Design
If you have experience in creating digital learning content, be sure to discuss it. Share your insights on design and development processes, and how you can contribute to the creation of engaging online courses.
