At a Glance
- Tasks: Lead strategic growth and build major client partnerships in facilities management.
- Company: Award-winning international provider of commercial cleaning and integrated services.
- Benefits: Competitive salary, car allowance, 35 days holiday, and flexible working.
- Other info: Join a dynamic team with excellent career progression opportunities.
- Why this job: Shape impactful partnerships and drive business growth in a values-driven environment.
- Qualifications: 3-5+ years in soft FM sales with strong relationship-building skills.
The predicted salary is between 80000 - 85000 ÂŁ per year.
Location: London & South
Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits
Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact.
Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level?
We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact.
This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South.
Why Join Us?
We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed.
The Opportunity
As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base.
You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions.
This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week).
What You’ll Be Doing
- Driving Revenue & Growth
- Deliver and exceed an annual sales target of ÂŁ3m+ while maintaining strong profitability
- Build and manage a qualified pipeline exceeding ÂŁ9m on a rolling three-month basis
- Identify, develop and secure new opportunities across cleaning, security and soft FM services
- Lead negotiations and complex contract discussions through to successful award
- Building Strategic Relationships
- Develop trusted partnerships with stakeholders at every level
- Attend industry networking events, conferences and customer engagement activities
- Conduct site visits and create innovative, commercially competitive service solutions
- Leading & Influencing
- Support and mentor members of the wider sales team
- Contribute to bids, proposals and sales strategy presentations
- Step into leadership responsibilities in the absence of the Sales Director when required
- Maintaining Excellence
- Ensure all opportunities and activity are accurately maintained within Salesforce CRM
- Collaborate closely with bids, proposals and marketing functions to maximise conversion
- Uphold company standards across compliance, H&S, quality and environmental management
What We’re Looking For
Essential Experience
- 3–5+ years’ experience selling soft FM or integrated facilities solutions
- Strong background in new business acquisition at Key Account Manager or Director level
- Proven ability to influence and build relationships with senior stakeholders
- Commercially driven with a strong track record of achieving growth targets
- Excellent communication, presentation and negotiation skills
- Strong Excel and commercial reporting capability
Desirable Experience
- Experience writing or contributing to winning bids and proposals
- Creative and solution-focused approach to sales strategy
The Package
- £80,000 – £85,000 basic salary
- £135,000 – £145,000 OTE
- Car or car allowance
- 35 days holiday including bank holidays
- Travel expenses covered
- Flexible and hybrid working
- Career progression within a growing international business
Ready to Make Your Mark?
This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued.
If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.
Key Account Director - Facilities Management in Maidstone employer: raymond associates ltd
Contact Detail:
raymond associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Director - Facilities Management in Maidstone
✨Tip Number 1
Network like a pro! Attend industry events and conferences to meet potential clients and decision-makers. Building those relationships can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Don’t just wait for the perfect job to come to you. Be proactive! Reach out to companies you admire, even if they’re not hiring. A well-timed email can open doors you didn’t know existed.
✨Tip Number 3
Prepare for interviews by researching the company and its key accounts. Show them you understand their business and how you can drive growth. Tailor your pitch to highlight your experience in soft FM services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Key Account Director - Facilities Management in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Key Account Director role. Highlight your achievements in soft FM services and any relevant sales targets you've smashed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for building strategic relationships and driving growth.
Showcase Your Achievements: When detailing your experience, focus on quantifiable results. Mention specific sales figures or successful contracts you've secured to demonstrate your ability to deliver and exceed targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make a real impact!
How to prepare for a job interview at raymond associates ltd
✨Know Your Numbers
As a Key Account Director, you'll need to demonstrate your ability to drive revenue. Be prepared to discuss specific sales targets you've achieved in the past, how you exceeded them, and the strategies you used. This shows that you understand the financial side of the role and can deliver results.
✨Build Rapport with Stakeholders
Since this role involves influencing senior stakeholders, practice building rapport during your interview. Research the company’s key clients and think about how you would approach relationship-building with them. Share examples of how you've successfully developed partnerships in previous roles.
✨Showcase Your Strategic Thinking
Prepare to discuss your approach to identifying new business opportunities. Think about how you would develop tailored solutions for clients in the facilities management sector. Use real-life examples to illustrate your strategic mindset and problem-solving skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your negotiation and leadership skills. Prepare by thinking through complex contract discussions you've led and how you navigated challenges. This will help you demonstrate your capability to lead and influence effectively.