At a Glance
- Tasks: Lead sustainability initiatives and develop strategies for impactful environmental practices.
- Company: Award-winning cleaning company with a people-first culture and innovative approach.
- Benefits: Competitive salary, 35 days holiday, and opportunities for professional growth.
- Other info: Join a dynamic team focused on community impact and environmental excellence.
- Why this job: Make a real difference in sustainability while working with diverse clients and teams.
- Qualifications: Experience in sustainability and ESG, with strong client engagement skills.
We are one of London’s leading commercial cleaning and associated services providers and proudly London’s most awarded cleaning company in 2024, as well as European Cleaning & Hygiene Awards 2025 winners: Best Company to Work For. Founded in 1986, we’ve grown with our family values intact, pairing a genuinely people-first culture with innovation, operational excellence, and outstanding customer care.
The Sustainability Manager is responsible for developing and implementing robust sustainability initiatives across strategic client sites across the company portfolio. This role blends strategy, team and client relationship management, and on-the-ground delivery, requiring a strong grasp of ESG principles and the ability to translate them into credible, measurable, and value-aligned actions.
Working collaboratively with internal stakeholders, service partners, and clients, the Sustainability Manager will ensure all sustainability programmes are tailored, impactful, and aligned with both ESG regulatory requirements and the Group’s Global Planet 2030 objectives.
What You’ll Be Responsible For
- Strategy and Implementation
- Develop and implement bespoke sustainability strategies tailored to site-specific or client-specific needs, including any ESG KPIs agreed during bids or contractual renewal.
- Support the creation of organisational-wide sustainability policies, procedures and strategies.
- Independently manage and deliver sustainability initiatives, balancing client priorities with internal goals.
- Client Engagement & Relationship Management
- Serve as a sustainability advisor and representative in client-facing forums, helping shape material topics and long-term sustainability direction.
- Attend and contribute to monthly and quarterly KPI meetings, providing clear sustainability updates to clients.
- Translate complex sustainability concepts into persuasive and accessible communication for clients, occupiers, and internal teams.
- Sustainability Reporting
- Lead operational carbon accounting (Scope 1, 2, and 3) for machinery, materials, and consumables, in line with GHG Protocol, supporting SBTi-aligned target setting.
- Develop and maintain TOMs-aligned social value reporting tools to assess and demonstrate impact.
- Produce sustainability performance reports for clients, including input into award submissions and formal sustainability and ESG disclosures.
- Stakeholder Training and Communication
- Support awareness-raising through ESG officer programmes, training, and internal comms.
- Contribute sustainability content for social media and stakeholder updates, in collaboration with the communications team.
- Speak at internal or client events to represent sustainability priorities and share progress with wider audiences.
- Partnerships and Charitable Engagement
- Build and sustain partnerships with local charities, ensuring social initiatives are credible, community-led and aligned with client expectations.
- Develop and deliver social engagement calendars that involve cleaning teams, clients and service partners.
- Cross-Functional Collaboration and Support
- Collaborate with internal teams (e.g., HR, procurement, operations) to integrate sustainability into daily business activities.
- Support Account Directors when required to advise on sustainability or contribute to bids, reports, or award submissions.
What We’re Looking For
- Essential
- Experience in sustainability, ESG, sustainability, or environmental management (corporate or operational setting).
- Experience working directly with clients to shape sustainability approaches.
- Proven ability to develop and implement sustainability strategies independently.
- Familiarity with Scope 1, 2, and 3 carbon calculations (GHG Protocol).
- Desirable
- Understanding of sustainability reporting frameworks (GRI, CDP, ISSB).
- Professional certification in sustainability or ESG (IEMA, ISSP, etc.).
- Experience with TOMs framework or social value accounting.
- Professional certification in sustainability or ESG (ISEP, ICRS, ISSP, etc.).
- Experience with Environmental and Energy Management Systems (ISO 14001 and ISO 50001).
The Package
- Up to £60k Basic
- Based at our London Head Office with London Travel
- 35 days holiday including bank holidays
Sustainability Manager (ESG) in London employer: raymond associates ltd
As one of London’s most awarded cleaning companies, we pride ourselves on a people-first culture that fosters innovation and operational excellence. Our commitment to sustainability is reflected in our robust initiatives and the opportunity for employees to engage with clients and communities, ensuring meaningful contributions to environmental goals. With competitive benefits, including 35 days of holiday and a supportive work environment, we offer a rewarding career path for those passionate about making a difference in the ESG landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Sustainability Manager (ESG) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the sustainability field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for sustainability! When you get the chance to chat with potential employers, make sure to highlight your commitment to ESG principles. Share your experiences and ideas on how you can contribute to their sustainability goals.
✨Tip Number 3
Prepare for interviews by researching the company’s sustainability initiatives. Tailor your responses to show how your skills align with their specific needs. This will demonstrate that you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people. Let’s get you that Sustainability Manager role!
We think you need these skills to ace Sustainability Manager (ESG) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in sustainability and ESG. We want to see how your skills align with our values and the specific requirements of the Sustainability Manager role.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've made an impact in previous roles. This will help us see the value you can bring to our team.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for sustainability shines through in your words.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at raymond associates ltd
✨Know Your ESG Stuff
Make sure you brush up on your knowledge of ESG principles and sustainability strategies. Be ready to discuss how you've implemented these in past roles, and think of specific examples that showcase your ability to develop tailored sustainability initiatives.
✨Showcase Your Client Engagement Skills
Since this role involves a lot of client interaction, prepare to talk about your experience in managing client relationships. Think of instances where you’ve successfully communicated complex sustainability concepts to clients and how you’ve influenced their sustainability direction.
✨Be Ready for Technical Questions
Expect questions about carbon accounting and sustainability reporting frameworks. Familiarise yourself with Scope 1, 2, and 3 calculations, as well as GHG Protocol. Being able to explain these concepts clearly will demonstrate your technical expertise.
✨Prepare for Collaborative Scenarios
This role requires cross-functional collaboration, so be prepared to discuss how you've worked with different teams in the past. Think of examples where you’ve integrated sustainability into daily business activities and how you’ve supported others in achieving sustainability goals.
