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For Companies At a Glance
- Tasks: Manage and support our LMS and e-learning portal while providing excellent customer service.
- Company: Join a leading professional support services brand in Europe that values its employees.
- Benefits: Enjoy a competitive salary, 35 days holiday, hybrid working, and a full benefits package.
- Why this job: Be part of a dynamic team focused on digital learning and personal development.
- Qualifications: Experience with LMS platforms, strong analytical skills, and a passion for digital content creation.
- Other info: Opportunity to work with cutting-edge technology and contribute to innovative learning solutions.
An opportunity to join one of the market leaders in professional support services in Europe has arisen for an experienced Database Administrator to support and manage the development and operation of our Access Workplace LMS and e-learning portal. You should be able to demonstrate success and experience of Learning Management Systems and administration as well as a genuine interest in technology and working within the L&D function. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
- £28 – 30k Basic Salary
- 35 days holiday per year (including bank holidays)
- Hybrid working – 1-2 days per week following completion of probation
- Monday – Friday 9am – 5pm
- Contributory Pension
- Full Benefits Package
The Role
- Provide customer service, support and resolution for any related LMS or e-learning issues.
- Act as the main liaison with Access Group for any second- or third-line eLearning and LMS issues, ensuring their speedy resolution and improvement.
- Help to develop and maintain an issue log, track trends in issues, identify root causes, and drive the resolution of issues.
- Create, format, enhance and schedule reports within the LMS. Quality check and ensure that integrity of reports.
- Help to track, maintain and communicate the LMS development roadmap.
- Participate in beta testing of new system developments and coordinate testing within the business.
- Testing functionality of new features before live release.
- Support with optimising the LMS, including identifying gaps and solutions and implementing recommendations for corrective action.
- General administrative and ad hoc clerical duties to support the Training Department.
Digital learning design and development
- Assist in the design and development of digital learning assets for online courses.
- Play an active role in the design and delivery of eye-catching effective branding, digital and integrated communication and promotional campaigns.
- Work with internal stakeholders and key customers to support the development of a range of digital learning solutions to meet business needs.
The Person
- Experience of working with Access Workspace, other learning management system / e-learning platform or content management platform.
- Computer literate and understanding of basic web technology (FTP, browsers, Basic HTML, CSV and SCORM files).
- Familiar with data management and good experience in Excel and Microsoft 365.
- Previous experience of, or interest in, creating and curating digital learning content.
- Strong analytical skills.
- Experience of Articulate Rise/360 files or similar content creation eg Synthesia software would be an advantage.
LMS Administrator employer: raymond associates ltd
Contact Detail:
raymond associates ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LMS Administrator
✨Tip Number 1
Familiarise yourself with Access Workspace and other LMS platforms. Understanding the specific features and functionalities of these systems will give you an edge during interviews, as you'll be able to discuss how your experience aligns with their needs.
✨Tip Number 2
Brush up on your technical skills, especially in basic web technologies like HTML and CSV files. Being able to demonstrate your comfort with these tools can set you apart from other candidates who may not have this knowledge.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've tracked and resolved issues in previous roles. This could involve discussing how you maintained issue logs or identified trends, which is crucial for the LMS Administrator role.
✨Tip Number 4
Engage with digital learning content creation tools like Articulate Rise or Synthesia. If you can demonstrate familiarity with these platforms, it will highlight your proactive approach and genuine interest in the role, making you a more attractive candidate.
We think you need these skills to ace LMS Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Learning Management Systems, particularly any work with Access Workspace or similar platforms. Emphasise your technical skills, such as familiarity with web technology and data management.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in technology and the L&D function. Mention specific examples of how you've successfully managed LMS issues or contributed to digital learning design in previous roles.
Showcase Relevant Skills: Highlight your analytical skills and experience with tools like Excel and Microsoft 365. If you have experience with content creation tools like Articulate Rise or Synthesia, be sure to mention this as it aligns well with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an LMS Administrator role.
How to prepare for a job interview at raymond associates ltd
✨Showcase Your LMS Experience
Be prepared to discuss your previous experience with Learning Management Systems, particularly Access Workspace. Highlight specific projects or challenges you've faced and how you successfully managed them.
✨Demonstrate Technical Knowledge
Brush up on your understanding of basic web technologies and data management. Be ready to explain concepts like FTP, HTML, and SCORM files, as well as how you've used Excel and Microsoft 365 in your past roles.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical skills and problem-solving abilities. Think of examples where you've identified issues within an LMS and the steps you took to resolve them effectively.
✨Engage with Digital Learning Design
If you have experience in creating digital learning content, be sure to discuss it. Share your insights on design principles and any tools you've used, such as Articulate Rise or Synthesia, to create engaging learning materials.
