Find a job 
Featured Companies 
Featured Universities 
For Companies Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Summary: Exciting role within Raymarine's Thermal Technical Support Department, focusing on customer support (office-based and infield). Responsibilities include diagnostics, repair, training, boat visits and attending events. Requires travel (Global), a Driving Licence, and a Passport.
- Handle telephone enquiries and provide 1st/2nd line support for FLIR Thermal products.
- Manage CRM and email queries, assist team colleagues, and oversee returns and repairs processes.
- Conduct in-field service visits and escalate technical issues with full triage to relevant teams.
- Support engineering teams and drive product improvement through technical expertise and customer feedback.
- Act as a technical subject matter expert to train customers and support other team members.
- Perform other assigned duties.
Job Qualifications:
- Preferred: Practical sailing/marine experience, shipyard/vessel work, and training experience.
- Essential: PC literacy, telephony skills, Microsoft 365 usage, remote customer support (AnyDesk), and communication skills (clear English, verbal and written).
Skills: Logical faultfinding, electrical/electronic repair, and understanding of DC circuits and ethernet networking.
Traits: Self-motivated, team player, flexible, and organized.
Requirements: International travel readiness (Global), manual dexterity, and ability to adapt to changing priorities. Drivers Licence. Needs to be able to work unsupervised whilst away from the office overseas, with ability to make own decisions in line with company policy. Ability to support own judgements without reference to others. This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Contact Detail:
Raymarine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Field Specialist in Fareham
✨Tip Number 1
Get to know the company inside out! Research Teledyne Technologies and their products, especially in the thermal support area. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your technical skills! Brush up on your knowledge of FLIR Thermal products and any relevant troubleshooting techniques. Being able to demonstrate your expertise during interviews can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Teledyne Technologies.
We think you need these skills to ace Technical Support Field Specialist in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your relevant experience, especially in technical support and customer service. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the role and the company. Tell us why you're excited about the opportunity and how you can make an impact on our team.
Show Off Your Technical Skills: Since this role involves technical support, be sure to mention any relevant skills or experiences you have with FLIR Thermal products or similar technologies. We love seeing candidates who can demonstrate their technical expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!