Raylo, Belfast-based US operations team, seeks a Collections Associate to support US customers during night hours, handling arrears, payments, and complex cases with empathy. You will use AI tools to optimise workflows and work with UK and Belfast teams to scale servicing across time zones.
The role requires a rotating 4 days on/off shift including nights and weekends, and offers growth, equity, and hybrid options within the Raylo environment.
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US Night-Shift Collections Specialist employer: Raylo
Raylo is an exceptional employer that fosters a dynamic and inclusive work culture, particularly in our Belfast location. With a hybrid work model and a focus on employee growth, we provide opportunities for professional development while encouraging a collaborative environment where your contributions directly impact our success in the fintech space.
