Senior Strategic Partnerships Manager in London

Requirements

• You’ve owned commercial relationships with large, complex partners before - you know what it takes to drive growth from a base where the partner doesn’t always make it easy.
• You’ve led account relationships end to end: building the commercial case, navigating stakeholders across multiple functions, structuring asks, and getting things over the line.
• You bring genuine curiosity about what’s actually going on inside your partner’s business, and the conviction to push when you know what needs to happen.
• 5–8+ years’ experience in partnerships, business development or B2B commercial roles where you’ve owned a revenue or growth number.
• Track record of driving growth with large brands or OEMs - ideally electronics, consumer tech, or adjacent categories where partner infrastructure is mature but partnership operations are not.
• Strong commercial rigour: you can model a deal, challenge terms, understand unit economics, and translate them into specific partner asks.
• Deep curiosity. You go one layer deeper than the brief asks for - on numbers, stakeholder context, commercial logic.
• Comfortable with ambiguity. You operate well when the playbook hasn’t been written yet, and you contribute to writing it.
• Self-starter mentality. You don’t need prescriptive direction - you bring the plan, then refine it with input.
• Excellent commercial communication - sharp briefs, confident commercial cases, partner meetings that extract what you need.

What the job involves

• This is a high-impact commercial role reporting to Raylo’s Director of Sales & Partnerships, sitting within the Commercial team led by the VP Commercial.
• You’ll own the commercial performance of a portfolio of brands including PlayStation, LG, and others as we expand.
• Your work will directly impact subscription volume, revenue, and Raylo’s share of wallet with the world’s largest electronics brands.
• You’ll set the agenda with each partner, bring commercial recommendations the business hasn’t asked for yet, and treat every interaction as an opportunity to unlock the next stage of growth.
• You’ll combine commercial ownership with operational rigour - building forecasts, identifying levers, structuring asks, and getting them executed.
• Collaboration is central: you’ll partner closely with Marketing, Product, Operations, and Finance to bring growth plans to life.
• There is no established playbook for how Raylo runs account management at this stage. You will help write it.

Key Responsibilities

• Own the commercial performance of your partner portfolio: orders, revenue, share‑of‑wallet, and category expansion.
• Build bottoms‑up forecasts, identify the levers, and make the case for the investment and trade‑offs needed to deliver.
• Identify and pursue new commercial opportunities - bundles, embedded checkout, new categories, co‑funded marketing and run them end‑to‑end from idea to launch.
• Set the agenda for every partner meeting. Walk in knowing what you need to walk out with - a commitment, a data point, a decision, an unlock.
• Build relationships across multiple levels of the partner organisation. Don’t depend on one contact.
• Escalate confidently when partners under‑deliver. Persistence and judgement are non‑negotiable.
• Run QBRs as commercial milestones, not status updates.
• Bring recommendations to the business, not questions. Lead with your view and the reasoning behind it, then tell us what you need to execute.
• Use data to make the case, not to report status. Forecasts and performance reads should drive specific asks.
• Build internal alignment with Finance, Marketing, Product, and leadership around your plans before you take them external.
• Help define how Raylo runs account management as we scale - cadence, reporting standards, partner playbooks.
• Track and optimise account KPIs: subscription volume, conversion, revenue per partner, share of category.
• Report pipeline and forecasts accurately to the Director of Sales & Partnerships and VP Commercial.
• Maintain commercial documentation and partner intelligence - understand the partner’s business deeply enough to anticipate their constraints and priorities.