Head of Commercial Analytics & Pricing in London

Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are moving away from rigid ownership models in favour of more flexible, affordable access. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses.

We enable the world’s leading electronics brands to shift from single-use to circular, customer-centric business models. We’re at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews.

For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you’re done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet.

Our platform has two sides. Raylo.com marketplace gives consumers and small businesses access to premium tech from the world’s leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels.

The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We’re B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation’s Future Fifty.

AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care.

At Raylo, AI is woven into how we work every day. We don’t ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren’t possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds.

We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement.

We hire to a high bar. You’ll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it.

Core Values

• Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
• Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
• Focus and execute – We have a big vision, but we believe in nailing the most important problems first.
• Be gritty – Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we’re a team through thick and thin.

What to Expect

We’re looking for an ambitious Head of Commercial Analytics to join us here at Raylo. As the business’ lead on pricing, you’ll own pricing for all of our customer propositions, be a key part of future partnerships and drive learning and innovation across these areas. Using data-driven insights, you’ll analyse how we can better understand how we can use pricing as a lever for growth and use this knowledge to help sustainably scale the business.

Our Commercial and Pricing Strategy is core to Raylo’s proposition of enabling consumers, businesses and OEMs to access tech in a more sustainable, circular consumption model. You’ll use your deep analytical and technical expertise to play a key role in accomplishing this mission, through pricing customer-facing propositions and working with our commercial team on new partnerships. This is a truly unique opportunity for an aspiring data and strategy analytics leader to influence the fundamental operations in a category-defining business.

In 2026, Raylo stands out with its groundbreaking approach to retail electronics and has massive ambitions for growth in the UK and internationally. You’ll collaborate closely with the leadership team and co-founders, C-Suite, and senior business leaders. Your ideas and leadership will play a critical role in shaping the future of a key strategic advantage for Raylo.

What You’ll Do

• Reporting to the VP Strategy and Analytics, you’ll work closely with other internal partners to define how we build a global commercial analytics & pricing function.
• Your technical and analytical skills will mean that you’ll champion data-informed decisions that drive sustainable growth for Raylo, and in time, build a high-performing team that aligns with our mission opportunities.
• You’ll be energised by collaborating with internal and external partners within commercial, finance and engineering to deliver meaningful change based on the insights that your data drives.
• You’ll exhibit strong judgment and the ability to balance competing priorities and stakeholders when determining strategy.
• Your work will directly drive the sustainable, circular consumption of consumer electronics, which sits at the heart of Raylo’s mission.

You’ll Succeed With

• A proven track record with 7+ years of experience in analytics or data-focussed strategy roles.
• A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline.
• Using your technical skills (SQL, Python) to get into the details of our pricing strategies, leveraging internal and external datasets to deliver actionable insight into critical business functions.
• The ability to also step back from the detail of the data and think strategically while delivering as part of a larger team.
• Collaborating in a fast-paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data-driven decision-making and educate others.
• Taking responsibility and ownership for the work in the entire area - if you’re not getting it done, no one is.

Opportunities & Benefits

• Fast-track your career – 40% of our employees are promoted every review cycle (bi-annually).
• Exclusive Raylo device lease for employees.
• Stock options for all employees.
• L&D budget to support the skills you value.
• Hybrid working model– 3 set days in the London Bridge Office (Monday, Wednesday & Thursday).
• 33 days off, your way – 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you.
• Enhanced maternity, paternity, adoption or shared parental leave, if you’ve been with us for 12 months.
• Workplace nursery scheme for major cost savings.

Hiring Process

We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call — no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one.

If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know.

Diversity & Inclusion at Raylo: At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.