Operations Strategy Manager - Supply Chain in Belfast

At Raylo, we’re on a mission to accelerate the move to a circular economy. We’re building a category-defining global subscription infrastructure to make premium tech accessible and affordable for consumers and businesses. With over 180,000 subscribers in the UK and growing, we’ve demonstrated demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We have been B-Corp certified since 2021 and recognized by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. Performance matters here: we set ambitious goals, move fast, and hold ourselves to a high standard because our mission is important.

Our Core Values

• Be deeply curious – We thrive on innovation through diverse approaches, views, and people.
• Walk in your customer’s shoes – To build the best products and make the best decisions for the long term, we must understand what customers need, not just what they want.
• Focus and execute – We have a big vision, but we nail the most important problems first.
• Be gritty – Ownership, passion, and perseverance keep us going through challenges.

What to Expect

As a Supply Chain-focused Operations Strategy Manager, you’ll be at the centre of our operational engine. Your mission is to ensure that the right tech products are always available, in the right place, at the right time, to meet customers’ expectations and support our growth. This is a high-impact, hands-on role where you’ll lead strategic and operational initiatives across our circular supply chain. You’ll work with suppliers, fulfilment partners, and internal teams to optimise availability, reduce friction, and enhance performance across stock, fulfilment, and logistics. Your work will influence inventory health, customer experience, and overall supply chain efficiency in support of Raylo’s circular and sustainable model.

What You’ll Do

• Own and drive key supply chain strategy and operations projects end-to-end, with a focus on availability, inventory performance, and fulfilment efficiency.
• Lead day-to-day and mid-term supply planning across a dynamic supplier network, covering 1,500+ SKUs and 40+ partners.
• Align supply with leasing forecasts and commercial planning to maintain optimal stock levels and availability.
• Design, build and maintain planning tools, dashboards, and performance reporting to enable data-led decisions across the team.
• Support the operationalisation of new suppliers, products, and fulfilment capabilities, including integration and go-to-market readiness.
• Track and improve performance metrics such as product availability, inventory days, inbound quality, and loss mitigation.
• Identify risks and bottlenecks in the supply network, developing proactive mitigation plans and scalable fixes.
• Collaborate cross-functionally with Product, Commercial, Finance and Ops teams to align supply strategy with broader company goals.
• Build strong, trust-based relationships with third-party suppliers, ensuring accountability and high performance.

You’ll Succeed With

• 3–5 years’ experience in supply chain operations, supply planning, or logistics, ideally in fast-paced environments like FMCG, consumer electronics, or tech platforms.
• Strong analytical foundation – comfortable with Excel, Looker, Amplitude or similar to drive insight and guide decisions.
• Degree-level education – ideally in a STEM or analytical field (e.g. Engineering, Maths, Economics, Data Science).
• Experience managing supply complexity – multi-supplier networks and broad SKU ranges.
• A detail-oriented mindset with commercial acumen and a sharp eye for optimising cost, service levels, and stock health.
• A self-starter attitude – ownership, problem-solving, and quick iteration to improve systems and processes.
• A collaborative style – works well with cross-functional teams and suppliers, and can influence at all levels.
• Alignment with Raylo’s mission – care for circularity, sustainability, and better access to technology.

We’re not looking for you to meet every point on this job description; please still get in touch if you could add value and do your best work here at Raylo. We’d love to chat and see if you could be a great fit.

Opportunities & Benefits

• Share in Raylo’s success – Stock options for all employees.
• Get the latest tech – Exclusive Raylo device lease for employees.
• Hybrid working model – Flexible in-person collaboration to do your best work.
• 33 days off, your way – 25 days + 8 bank holidays with flexible use.
• Invest in your growth – L&D budget to support the skills you value.
• Fast-track your career – Two performance reviews a year.
• Family-first policies – Enhanced parental leave after 12 months.
• Save big on childcare – Workplace nursery scheme for cost savings.
• Perks on perks – Perkbox membership with discounts and wellbeing benefits.
• Good times, guaranteed – Optional quarterly socials, plus summer and Christmas parties.

Hiring Process

What’s next? Once you submit your application, our Talent Team will contact you if you have been shortlisted. We set a high bar at Raylo and aim to provide the best candidate experience possible. If there’s anything we can do to make your application easier due to disability, neurodiversity, or any other personal reason, please let us know.

• Stage 1: Talent Screening (30 minutes)
• Stage 2: Hiring Manager Interview (45 minutes)
• Stage 3: Take-home task (60 minutes)
• Stage 4: Values-based Interview (45 minutes) & Co-founder Final (45 minutes)

As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates during onboarding.

Diversity & Inclusion at Raylo

We celebrate diversity and are committed to an inclusive workplace where everyone can thrive. We welcome people of all backgrounds and perspectives.