Operations Strategy Manager in Belfast

At Raylo, we're on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if it's simple and cost-effective - this is where we come in. We're building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating, we've proven the demand for a smarter, more sustainable way to access technology.

Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavor's network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. In 2025, we were recognised as part of Tech Nation's UK's Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest.

At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard because our mission is too important to settle for less.

Our Core Values

• Be deeply curious: We thrive on innovation through diverse approaches, views, and people.
• Walk in your customers' shoes: To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want.
• Focus and execute: We have a big vision, but we believe in nailing the most important problems first.
• Be gritty: Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin.

What to Expect

As a Supply Chain-focused Operations Strategy Manager, you'll be at the centre of our operational engine. Your mission is to ensure that the right tech products are always available, in the right place, at the right time, to meet our customers' expectations and support our rapid growth. This is a high-impact, hands-on role where you'll lead strategic and operational initiatives across our circular supply chain. You'll work directly with suppliers, fulfilment partners, and internal teams to optimise availability, reduce friction, and enhance performance across stock, fulfilment, and logistics. Your work will directly influence inventory health, customer experience, and overall supply chain efficiency, all in support of Raylo's circular and sustainable business model.

What You'll Do

• Own and drive key supply chain strategy and operations projects end-to-end, with a focus on availability, inventory performance, and fulfilment efficiency.
• Lead day-to-day and mid-term supply planning across a dynamic supplier network, covering 1,500+ SKUs and 40+ partners.
• Align supply with leasing forecasts and commercial planning to maintain optimal stock levels and availability.
• Design, build and maintain planning tools, dashboards, and performance reporting to enable data-led decisions across the team.
• Support the operationalisation of new suppliers, products, and fulfilment capabilities, including integration and go-to-market readiness.
• Track and improve performance metrics such as product availability, inventory days, inbound quality, and loss mitigation.
• Identify risks and bottlenecks in the supply network, developing proactive mitigation plans and scalable fixes.
• Collaborate cross-functionally with Product, Commercial, Finance, and Ops teams to align supply strategy with broader company goals.
• Build strong, trust-based relationships with third-party suppliers, ensuring accountability and high performance.

You’ll Succeed With

• 3-5 years experience in supply chain operations, supply planning, or logistics, ideally in fast-paced environments like FMCG, consumer electronics, or tech platforms.
• Strong analytical foundation; you're confident working with tools like Excel, Looker, Amplitude or similar to drive insight and guide decisions.
• Degree-level education, ideally in a STEM or analytical field (e.g. Engineering, Maths, Economics, Data Science).
• Experience managing supply complexity, including multi-supplier networks and broad SKU ranges.
• A detail-oriented mindset with commercial acumen and a sharp eye for optimising cost, service levels, and stock health.
• A self-starter attitude; you take ownership, run with problems, and iterate quickly to improve systems and processes.
• A collaborative style; you work well with cross-functional teams and suppliers, and you're comfortable influencing at all levels.
• Alignment with Raylo's mission; you care about circularity, sustainability, and building a better way to access technology.

We're not looking for you to meet every point on this job description; please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit.

Opportunities & Benefits

• Share in Raylo's success: Stock options for all employees.
• Get the latest tech: Exclusive Raylo device lease for employees.
• Hybrid working model that balances flexibility with in-person collaboration, empowering you to do your best work while staying connected with the team.
• 33 days off, your way: 25 days + 8 bank holidays.