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- Tasks: Manage lifecycle marketing and drive customer retention through innovative campaigns.
- Company: Join Raycon, a rapidly growing lifestyle electronics brand with a mission to delight customers.
- Benefits: Enjoy a competitive salary, 50% discount on products, and professional growth opportunities.
- Why this job: Make a real impact on customer experiences and help shape the future of a beloved brand.
- Qualifications: Recent graduate with marketing experience and a passion for data-driven creativity.
- Other info: Collaborative team environment in London with strong mentorship and career advancement.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We’re on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We’re hiring a Marketing Associate to power up how we connect with millions of customers across email, SMS, and post-purchase experiences. You’ll help shape the lifecycle journey, unlock new insights, and elevate our customer retention game.
Growth: Profitable with 4M+ customers and expanding across global markets through sharp performance and loyal audiences.
Location: London. In‑office environment with high mentorship and exposure.
Compensation: Competitive base salary with progression opportunities based on performance.
Team: Reports to our CRM Manager. Works closely with Marketing, Creative, E‑Commerce, and Customer Experience.
Why Now: Raycon is entering its next growth chapter—moving from a high‑velocity DTC brand to a globally recognized lifestyle electronics company. With scale comes the need for sharper CRM strategies and stronger customer connections. This is a hands‑on role for someone who wants to build, test, learn, and grow quickly.
You’d Be a Fit If You Are:
- a recent graduate with 0–2 years of experience in marketing, CRM, or e‑commerce
- hold a degree in marketing, communications, business, or a related field
- love data but think creatively. Left brain meets right brain
- have experience or familiarity with tools like Klaviyo, Attentive, and Shopify
- know how to pull insights from customer behavior to improve engagement
- are curious, self‑driven, and have high attention to detail
- communicate clearly and work well cross‑functionally
- are scrappy, energetic, and excited to take ownership
Key Responsibilities:
- Lifecycle Marketing: Manage lifecycle segments and implement tactics across email, SMS, and post‑purchase touchpoints to drive retention and lifetime value
- Calendar Execution: Own the CRM calendar—code, test, and deploy weekly email / SMS campaigns in collaboration with creative and merchandising
- Trigger Optimization: Maintain and optimize automated flows and transactional messages in partnership with the e‑commerce team
- Acquisition Support: Drive list growth through smart, data‑driven capture tactics across site and landing pages
- Performance Tracking: Monitor KPIs like open rate, CTR, CVR, and CLTV, and translate findings into actionable insights
- CX Alignment: Ensure seamless customer experiences by aligning CRM with site experience and customer service goals
- Cross‑Team Projects: Assist with marketing operations and CRO initiatives that impact CRM performance
What Success Looks Like:
- Increased customer retention and repeat purchase rate
- Improved campaign performance across key metrics
- CRM systems are efficient, automated, and constantly optimized
- Calendar execution is reliable, fast, and brand‑aligned
- You’ve contributed to creative and strategic wins across lifecycle
Why Work at Raycon:
- Impact: Your work directly influences how millions engage with the Raycon brand
- Ownership: You’ll own core channels and see the results of your ideas
- Growth: We're invested in your learning and career trajectory
- Team: Grounded, ambitious, and kind coworkers who GSD
Company Values:
- Customer First
- Think Big
- Raise the Bar Every Day
- GSD: Get Sh t Done
Perks and Benefits: 50% team discount on Raycon products
Marketing CRM Associate employer: Raycon
Contact Detail:
Raycon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing CRM Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to customer engagement. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Marketing CRM Associate. Highlight your data-driven mindset and creative problem-solving abilities to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Raycon and contributing to our mission of creating joyful customer experiences.
We think you need these skills to ace Marketing CRM Associate
Some tips for your application 🫡
Show Your Passion for Marketing: When you write your application, let your enthusiasm for marketing shine through! We want to see how excited you are about connecting with customers and driving engagement. Share any relevant experiences or projects that highlight your love for the field.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your skills in CRM and e-commerce, and mention any tools like Klaviyo or Shopify that you’ve used. We’re looking for someone who fits our mission, so show us how you align with our goals!
Be Data-Driven Yet Creative: We love data at StudySmarter, but we also appreciate creativity! In your application, balance your analytical skills with examples of how you’ve used creative thinking to solve problems or improve customer experiences. This will show us you’re the perfect fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Raycon!
How to prepare for a job interview at Raycon
✨Know Your CRM Tools
Familiarise yourself with tools like Klaviyo, Attentive, and Shopify before the interview. Be ready to discuss how you've used these platforms or similar ones in your past experiences, even if it's just from your studies. Showing that you can hit the ground running will impress the hiring team.
✨Showcase Your Data Skills
Prepare to talk about how you’ve pulled insights from customer behaviour in previous roles or projects. Bring examples of how you’ve used data to improve engagement or retention. This will demonstrate your analytical mindset and creativity, which is exactly what they’re looking for.
✨Understand Lifecycle Marketing
Brush up on lifecycle marketing strategies and be ready to discuss how you would manage segments across email and SMS. Think about specific tactics you might implement to drive retention and lifetime value. This shows you’re not just a fit for the role but also genuinely interested in their mission.
✨Align with Company Values
Raycon values a customer-first approach and ambition. During the interview, reflect on how your personal values align with theirs. Share examples of when you’ve gone above and beyond for customers or taken ownership of a project. This will help you stand out as a candidate who fits well within their culture.