At a Glance
- Tasks: Conduct eye exams, recommend eyewear, and ensure customer satisfaction.
- Company: Join EssilorLuxottica, a global leader in eyewear with a rich heritage.
- Benefits: Enjoy free eyewear, generous holidays, flexible hours, and a commission structure.
- Why this job: Be part of a dynamic team that values courage, authenticity, and style.
- Qualifications: GOC license required; strong communication and customer service skills essential.
- Other info: Flexible full-time or part-time roles available with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Courage, authenticity, and timeless style are the core values of Ray-Ban, a leader in prescription and sun eyewear for generations since its establishment in 1937. From the introduction of the iconic Aviator model created for US military pilots, Ray-Ban has been at the forefront of cultural change, becoming a symbol of self-expression and worn by celebrities and public figures all around the world. In 2021, the same values were celebrated through the successful launch of the next generation of smart glasses, Ray-Ban Stories.
Job Scope and Main Responsibilities:
- As an Optometrist you will work as part of a team delivering total satisfaction to our customers through conducting thorough eye examinations, contact lens assessments and aftercare.
- You’ll offer our customers recommendations to the highest professional and ethical standards.
- You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly.
- Act as an ambassador for Ray-Ban ensuring every customer is welcomed into the store and their expectations are exceeded throughout the customer experience.
Responsibilities:
- Deliver excellent customer service and demonstrate a high degree of professionalism.
- Coach assistants to consistently deliver effective selling behaviours resulting in high customer engagement.
- Communicate with patients to get detailed case histories.
- Examine eyes of patients of all ages in accordance with the guidelines laid out by the College of Optometrists and the General Optical Council.
- Use specialist equipment for diagnosis and testing.
- Issue prescriptions for spectacles or contact lenses fit and check prescribed lenses in order to correct vision defects.
- Offer advice and reassurance about vision-related matters.
- Help and advise patients choosing frames and lenses.
- Write referral communications to doctors as required in line with legal guidelines.
- Liaise with other medical practitioners and sometimes share the care of patients with chronic ophthalmic conditions.
- Meet sales targets.
- Manage staff, including dispensing opticians and store staff as required.
- Supervise and train store staff.
- Network effectively with internal and external stakeholders.
This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager.
Technical Skills - Portrait of a Perfect Candidate:
- Computer Savvy.
- Strong communication & listening skills.
- Customer service skills.
- Interpersonal skills.
- Organized & attention to detail.
- Negotiating & influencing skills.
- Coaching skills.
GOC license required.
What we offer:
- Great benefits such as free and discounted eyewear, generous holidays allowance, pension package, monthly commission structure, etc.
- Great team focus and dynamic environment.
- Flexible hours and working days, can be full time or part-time.
Job Type: Full-time, or Part-time on a Permanent resident basis.
Schedule: Day shift, work some weekends, flexible hours from 10 am to 6 or 7 pm.
Optometrist employer: Ray-Ban
Contact Detail:
Ray-Ban Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optometrist
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and eye care solutions. Being knowledgeable about current products, especially those from Ray-Ban, will help you engage customers effectively and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the optical field, including current optometrists and store managers. Attend industry events or join online forums to build connections that could provide insights into the company culture at EssilorLuxottica and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your customer service philosophy and how it aligns with the values of Ray-Ban. Think of specific examples where you've exceeded customer expectations, as this will showcase your commitment to delivering excellent service.
✨Tip Number 4
Demonstrate your coaching skills by preparing to share experiences where you've trained or mentored others. Highlighting your ability to develop team members will resonate well with the responsibilities outlined in the job description.
We think you need these skills to ace Optometrist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Optometrist at EssilorLuxottica. Familiarise yourself with their mission and values, as well as the specific skills they are looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your customer service skills, communication abilities, and any experience with eye examinations or optical care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optometry and your alignment with EssilorLuxottica's values. Mention specific experiences that demonstrate your ability to deliver excellent customer service and work effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the optometry field.
How to prepare for a job interview at Ray-Ban
✨Showcase Your Passion for Eye Care
Make sure to express your enthusiasm for optometry and helping people with their vision. Share any personal experiences or stories that highlight your commitment to eye care, as this aligns with the company's mission of helping people 'to see more, be more'.
✨Demonstrate Your Customer Service Skills
Since delivering excellent customer service is crucial for this role, prepare examples of how you've gone above and beyond for customers in the past. Highlight your ability to communicate effectively and build rapport with patients.
✨Prepare for Technical Questions
Brush up on your knowledge of eye examinations, contact lens assessments, and the latest eyewear technologies. Be ready to discuss how you would use specialist equipment and your approach to diagnosing vision defects.
✨Emphasise Teamwork and Leadership Abilities
As the role involves coaching assistants and managing staff, be prepared to discuss your experience in leading teams. Share specific instances where you've successfully trained others or collaborated with colleagues to achieve a common goal.